Table of Contents
1. INTRODUCTION 11
1.1 BACKGROUND 11
1.2 NEED 11
1.3 OBJECTIVE 12
1.4 SCOPE 12
1.5 RESEARCH LIMITATIONS 12
1.6 RESEARCH QUESTIONS 12
1.7 RESEARCH METHODOLOGY 13
1.8 TIMELINE OF THE STUDY 14
1.9 CHAPTER SUMMARY 14
2. LITERATURE REVIEW 16
2.1 INTRODUCTION 16
2.2 DEFINATION OF HERITAGE 16
2.3 IMPORTANCE OF HERITAGE PLACES 16
2.4 PROTECTION OF HERITAGE- LAWS IN INDIA 17
2.5 RECOMMENDATIONS TAKEN FOR HERITAGE PROJECTS 18
2.6 THREATS TO HERITAGE 18
2.7 BENEFITS OF HERITAGE CONSERVATION 19
2.8 PROJECT MANAGEMENT 20
2.8.1 PROJECT SUCCESS AND ITS MEASURES... 20
2.8.2 FACTORS AFFECTING PROJECT SUCCESS . 20
2.9 PROJECT MANAGEMENT IN HERITAGE PROJECTS 21
2.9.1 ISSUES IN RESTORATION WORK 21
2.10 PROJECT STAKEHOLDER MANAGEMENT 22
2.11 BUILT HERITAGE IN JABALPUR 22
2.12 CHAPTER SUMMARY 23
3 DATA COLLECTION 25
3.1 INTRODUCTION 25
3.2 DATA COLLECTION METHODOLOGY 25
3.3 TYPE OF DATA COLLECTION 26
3.3.1 QUALITATIVE DATA COLLECTION (CASE STUDY) 26
3.3.2 QUANTITAIVE DATA COLLECTION 27
3.3.2.1 SURVEY 27
3.3.2.2 RELATIVE IMPORTANCE INDEX 27
3.4 DATA TRIANGULATION 28
3.5 DATA COLLECTED 29
3.5.1 CASE STUDIES 29
3.5.2 INTERVIEWS 33
3.5.3 SURVEY 0
3.5.3.1 DEMOGRAPHY OF RESPONDENTS .. 0
3.5.3.2 DATA OF SURVEY RESPONSES 0
3.6 CHAPTER SUMMARY 2
4. DATA ANALYSIS 0
4.1 INTRODUCTION 0
4.2 RESULTS 2
4.2.1 HUMAN ISSUES 2
4.2.2 ORGANIZATIONAL ISSUES 0
4.2.3 TECHNICAL ISSUES 0
4.2.4 FINANCIAL ISSUES 0
4.2.5 ENVIRONMENTAL ISSUES 1
4.2.6 MISCELLANEOUS ISSUES 1
4.3 CROSS-CASE STUDY ANALYSIS 2
4.3.1 SUMMARY: DELIVERING HERITAGE PROJECTS (CALL FOR ACTION) 0
4.4 PROPOSED MEASURES (FOR HERITAGE PROJECTS IN GENERAL) 1
4.5 SUMMARY 4
5. VALIDATION 6
5.1 FOCUS GROUP VALIDATION OF RESULTS 6
5.2 FOCUS GROUP INSIGHTS 6
6. CONCLUSION 8
7. LIMITATIONS AND FUTURE SCOPE 11
7.1 LIMITATIONS OF THE STUDY 11
7.2 CONTRIBUTION OF THE STUDY IN FUTURE RESEARCH 11
8. BIBLIOGRAPHY 12
9. ANNEXURE 15
9.1 QUESTIONNAIRE SURVEY FORM 15