Pubic grievance redressal for urban e-governance in Andhra Pradesh:insights for Visakhapatnam (Softcopy is also available)
Material type: TextPublication details: 2020Description: iii,29pDDC classification:- MUM TH-0236 SHR
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Thesis | CEPT Library | Faculty of Management | MUM TH-0236 SHR | Not For Loan | 023943 |
Contents
Introduction 1
Aim of Research 1
Expected Outcomes 1
Research Methodology 1
Background Study 2
Introduction of DIGIT in Andhra Pradesh 4
Implementation Plan 4
Post-Government Changes 5
Current Scenario 7
Scope and Limitations 7
City Profile 8
CDMA Dashboard Analysis 10
Field Survey observation, documentation, and analysis 12
Comparison of Modules used in GVMC 18
User Accessibility 18
User Interface 22
Process Flow 24
Findings from the Analysis and Survey 25
Gaps from the Survey - DIGIT 26
Suggestions – DIGIT 27
Impact report Vs Survey 27
References 29
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