TABLE OF CONTENTS
ABSTRACT i
UNDERTAKING iii
CERTIFICATE v
ACKNOWLEDGEMENTS vii
NOMENCLATURE ix
LIST OF FIGURES xiii
LIST OF TABLES xv
CHAPTER-1: INTRODUCTION 1
1.1 Background 1
1.2 Need for the study 1
1.3 Research Objectives 2
1.4 Scope of the work 3
1.5 Methodology 3
1.6 Timeline of activities 5
1.7 Contribution 5
CHAPTER-2: LITERATURE REVIEW 7
2.1 Design Process 7
2.2 Design Documents 8
2.3 Quality of Design Documents 9
2.3.1 Quality Attributes 9
2.3.2 Importance of Quality Attributes 11
2.3.3 Quality Assessment of Design Documents 12
2.3.4 Defects in Design Documents 13
2.3.5 Factors contributing to defects 13
2.3.6 Impact of Quality Defects in Design Documents 15
2.3.7 Measures to Improve Documentation Quality 16
2.4 Research Gap 17
CHAPTER-3: RESEARCH METHODOLOGY 19
3.1 Introduction 19
3.2 Literature Review 21
3.3 Data Collection 22
3.3.1 Experts Opinion 22
3.3.2 Case Studies 22
3.3.3 Questionnaire Survey 23
3.4 Data Analysis 23
3.4.1 Analysis of Qualitative Data 23
3.4.2 Analysis of Quantitative Data 24
CHAPTER-4: DATA COLLECTION 25
4.1 Expert Opinion 25
4.2 Case Studies 25
4.2.1 Case Study A 26
4.2.2 Case Study B 31
4.2.3 Case Study C 35
CHAPTER-5: DATA ANALYSIS AND INTERPRETATIONS 41
5.1 Case Studies 41
5.1.1 Factors for Defects in Architectural GFC Documents 41
5.1.2 Measures to Improve Design Documentation Quality 43
5.2 Questionnaire Survey 44
5.2.1 Respondent Details 44
5.2.2 Method of Data Analysis 46
5.2.3 Findings - Critical defects in design documents 49
5.2.4 Findings - Significant factors for design documentation defects 54
5.2.5 Findings - Important Measures to Improve Design Documentation Quality 56
5.2.6 Test for Reliability of Data 58
5.3 Validation of Findings 58
5.3.1 Critical Defects in Design Documents 58
5.3.2 Significant Factors Responsible for the Occurrence of Defects 60
5.3.3 Important Measures to Improve Design Documentation Quality 60
CHAPTER-6: CONCLUSION 63
6.1 Recommendations 64
6.2 Limitations 65
6.3 Future Scope of Work 65
REFERENCES 67
ANNEXURES 71