Design thinking : the handbook

By:

Uebernickel, Falk & Others

Publication details: Singapore WS Professional Pub. 2020Description: 303,iipISBN:

9789811202148

Subject(s):

DDC classification:

745.4071 UEB

Contents:

Content Imprint 4 Dedication 5 This book 6 Setup: Introduction and reading instructions 11 Thank you ! 13 Bibliography 294 Index 298 The authors 302 1 METHOD OVERVIEW 15 What is Design Thinking? 16 The micro-cycle-how design thinkers work 24 Overview 24 Problem definition and redefinition 26 Need finding and synthesis 27 Ideation 30 Prototyping 31 Testing 34 The macro-process: the 7+1 phases of design thinking 36 Overview 36 Design Space Exploration 40 Critical function prototype and critical experience prototype 42 Dark horse prototype 44 Funky prototype (integrated prototype) 46 Functional prototype 47 X-is-finished prototype 48 Final prototype 49 The design thinking toolbox 50 The design thinking code 52 The team 56 Implementation in companies 60 2 TOOLKIT 63 Setup 64 Project planning 64 Infrastructure 71 Team setup 73 Post-its 78 DNA analysis method 82 Problem definition and redefinition 86 Defining the question statement 88 Stretch goals 90 Framing and reframing 92 Get inspiration from the future 94 Need finding and synthesis 96 Need finding cycle 98 Guidelines for expressing needs 100 Sampling techniques 101 Target group identification 102 Focus groups 104 Interviews 106 Observation 109 Engagement 111 Benchmarking 112 Frameworks 114 Field notes 116 Mood board 118 AEIOU 120 Empathy map 122 Netnography 124 Persona 125 Why-how laddering 128 5Whys 129 Point of view 130 Lead user 132 Camera study 133 Ideation 136 Brainstorming 138 Brainwriting 140 Six thinking hats/lateral thinking 142 Power of ten 144 How might we 145 Prototyping and storytelling 146 Prototyping 148 Wireframing 150 Mock-ups 152 Open hardware 154 Roleplay 156 Bodystorming 158 Paper prototyping 160 Storytelling and storywriting 162 Comics 164 Rapid 30 prototyping 166 Video prototyping 168 Service blueprinting 170 Sketches and scribbles 172 Photoshop prototyping 174 Combined prototyping 176 Town planning 178 Business model prototypes 180 Confluence dynagram 182 Testing 184 Consumer clinics 186 Usability testing 187 NABC pitch 188 Pechakucha 189 Need-finding techniques 190 Warm-ups 192 Spaghetti tower 194 Yes but, yes and 196 Races 198 Assembly 200 Stick figures 202 Feedback 204 I like, I wish, what if 206 Plus or delta 208 Feedback capture grid 210 Critical reading checklist 212 Declaration of consent 213

List(s) this item appears in: Display of New Collection of Design Books

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	CEPT Library General	Faculty of Design	745.4071 UEB	Available		023534

Total holds: 0

Content
Imprint 4
Dedication 5
This book 6
Setup: Introduction and reading instructions 11
Thank you ! 13
Bibliography 294
Index 298
The authors 302
1 METHOD OVERVIEW 15
What is Design Thinking? 16
The micro-cycle-how design thinkers work 24
Overview 24
Problem definition and redefinition 26
Need finding and synthesis 27
Ideation 30
Prototyping 31
Testing 34
The macro-process: the 7+1 phases of design thinking 36
Overview 36
Design Space Exploration 40
Critical function prototype and critical experience prototype 42
Dark horse prototype 44
Funky prototype (integrated prototype) 46
Functional prototype 47
X-is-finished prototype 48
Final prototype 49
The design thinking toolbox 50
The design thinking code 52
The team 56
Implementation in companies 60
2 TOOLKIT 63
Setup 64
Project planning 64
Infrastructure 71
Team setup 73
Post-its 78
DNA analysis method 82
Problem definition and redefinition 86
Defining the question statement 88
Stretch goals 90
Framing and reframing 92
Get inspiration from the future 94
Need finding and synthesis 96
Need finding cycle 98
Guidelines for expressing needs 100
Sampling techniques 101
Target group identification 102
Focus groups 104
Interviews 106
Observation 109
Engagement 111
Benchmarking 112
Frameworks 114
Field notes 116
Mood board 118
AEIOU 120
Empathy map 122
Netnography 124
Persona 125
Why-how laddering 128
5Whys 129
Point of view 130
Lead user 132
Camera study 133
Ideation 136
Brainstorming 138
Brainwriting 140
Six thinking hats/lateral thinking 142
Power of ten 144
How might we 145
Prototyping and storytelling 146
Prototyping 148
Wireframing 150
Mock-ups 152
Open hardware 154
Roleplay 156
Bodystorming 158
Paper prototyping 160
Storytelling and storywriting 162
Comics 164
Rapid 30 prototyping 166
Video prototyping 168
Service blueprinting 170
Sketches and scribbles 172
Photoshop prototyping 174
Combined prototyping 176
Town planning 178
Business model prototypes 180
Confluence dynagram 182
Testing 184
Consumer clinics 186
Usability testing 187
NABC pitch 188
Pechakucha 189
Need-finding techniques 190
Warm-ups 192
Spaghetti tower 194
Yes but, yes and 196
Races 198
Assembly 200
Stick figures 202
Feedback 204
I like, I wish, what if 206
Plus or delta 208
Feedback capture grid 210
Critical reading checklist 212
Declaration of consent 213

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