Content
Author biography xiii
Acknowledgements xv
Foreword xvi
Introduction 1
1 Introducing the Workplace Zoo 3
Origins of the Workplace Zoo 3
A human-centric and evidence-based approach 8
Legacy workplace issues 11
A book of two halves 12
PART 1 Situation
2 Fascination with cost 17
The productivity equation 18
The value-cost conundrum 20
Property costs 22
Destination density 24
Quantifying the benefits 27
Cost-benefit analysis 34
Project evaluation 36
3 Psycho-what? 38
Early psychophysics 38
Environmental psychology 41
Spaces for people 43
Evolutionary psychology 46
Biophilia 47
Neuroscience 50
Anthropology and Dunbar's number 51
Motivation theory 52
Maslow 52
Herzberg 54
Personality theory 55
Temperaments and psychoanalysis 56
Trait theory 57
Sensory processing and multisensory design 64
Indusivity and diversity 66
4 The rise and failure of open plan 72
The route to open plan 72
Open plan versus private offices 77
Benefits of open plan offices 81
PART2 Solution 87
5 Introducing the Landscaped Office 89
A (re)emerging workplace solution 89
Humanising the office 92
Accommodating human needs 95
6 It's a jungle in there 101
Evolutionary psychology 102
Biophilic design 107
Building standards 114
7 A plan comes together 116
'Til desk do us part 117
A menagerie of work-settings 119
Concentration and confidentiality 120
Collaboration, creativity and connectivity 121
Contemplation and care 124
Core and common spaces 124
Planning the landscape 124
Workplace layout 124
Workspace zones 125
Work-settings 126
Bringing it all together 128
Look and feel J29
Reckoning occupational density 130
8 Choice, sharing and agile working 132
Types of agile working environments 133
Benefits and barriers to agile working 137
Advantages of agile working 137
Challenges of agile working 139
Work Patterns 140
Adoption of agile working 142
9 The great indoors 145
Acoustics and noise 146
Acoustic standards 146
Sound versus noise 147
Solutions for noise 147
Thermal comfort 155
Temperature and performance 155
Thermal comfort standards 156
Adaptive comfort 161
Solutions for thermal comfort 163
Indoor air quality 166
Indoor Air Quality regulation 166
IAQ and performance 167
Scents and odours 169
Solutions for air quality 170
Lighting and daylight 170
Lighting and performance 170
Lighting standards 171
Lighting and preference 173
Daylight and colour spectrum 174
Solutions for lighting 176
Design for all not just the average 177
Epilogue 179
10 Concluding remarks on the Landscaped Office 181
Part 1: Situation - Workplace Zoo 181
Part 2: Solution - Landscaped Office 184
Implementing the Landscaped Office 187
Beyond this book 188
References 191
Index 205