Contents
Foreword v
Acknowledgement Vii
Abbrevi ations Viii
Executive Summary ix
Introduction to Facilities Management 1
Methodology, Objective, Scope, Limitations 3
Introduction to Facilities 5
Components of FM
A.Governance
A1. Existing Scenario 09
Al.l. Introduction
A1.2. Legislation, Policies and Guidelines
A 1.3. System Description and Processes
A l.4. Human Resource
A 1.5. Finances
B. Parking
B1..Existing Scenario 17
B 1.1. Introduction
B 1.2. Legislations
B 1.3. System description
B2. Assessments 19
B2.1 Comparative Analysis
B2.2 Survey Analysis
B2.3 Issue Identification
B3. Proposals 27
B3 .1 Alternative Proposals
B3 .2 Recommendations and detailed proposals
C. Solid waste management
C1.Existing Scenario 43
C1.1 lntroduction
C1.2 Legislation Policies and Guidelines
C1.3 System Description
C2. Assessments 49
C2.1 Survey Analysis
C2.2 Issue Identification
C3. Proposals 57
C3.1 Alternative propsals
C3.2 Analysis
C3.3 Recommendations / Detailed Proposal
D.Water supply
D1. Existing Scenario 71
D 1.1. Introduction
D2.2. Legislations, Guidelines and Nonns
D1.3. System Description and Processes
D2. Assessments 77
D2.1. Comparative analysis
D2.2. Survey Analysis
D3. Proposals 82
D3 .1. Residential
D3.2. Commercial


E.Drainage
E1. Existing scenario 93
E 1.1 Introduction
E1.2 Legislations
E1.3 System Description and Processes
E 1.4 Drainage System Details
E2. Assessments 97
E2.1 Comparative Analysis
E2.2 Issue Identification
E3. Proposals 100
E3. 1 Alternative Proposals
E3.2 Analysis
E3.3 Recommendations
F.Street lights
F1. Existing Scenario 121
F1.1 Introduction
F1.2 Legislations, Guidelines and Norms
F1.3 System Description and Processes
F2. Assessments 125
F2.1 Comparative analysis
F2.2 Survey Analysis
F3. Proposals 130
F3.1 Phase 1: Repair of Existing Lamp Fixtures
F3.2 Phase 2: Repair of Broken Luminaire Fixtures
F3.3 Phase 3 : Remove and Replace Lamp Fixtures Which are not as per Standards
F3.4 Phase 4: Installation of Energy Efficient Luminaire Fixtures for Dark Areas
F3.5 Phase 5: Maintenance Regime
G. Landscape
G1 Existing Scenario 139
G1.1 Introduction
G1.2 Legislations, Guidelines and Norms
G1.3 System Description and Processes
2. Assessments 143
G2.1 Survey Analysis
G3.Proposals 146
G3.1 Green Roof
G3.2 Green Facade
G3.3 Green Wall
G3.4 Comparative analysis and Management Phases
G3.5 Maintenance and Supervision Check Sheet
H. Lift maintenance
H1.Existing Scenario 155
H1.l. Introduction
H1.2.Legislation
H1.3 System descriptions and processes
H2.Assessment 158
H2.1. Comparative analysis
H2.2. Survey Analysis
H2.3. Issue identification
H3.Proposals 160
H3.1 Alternative Proposal
H3.2 Proposals analysis (refer Annexure for contract details)
I.Housekeeping
I1 Existing Scenario 163
I1.1 Introduction
I1.2 Legislation:
I1.3 System Description and Processes
I2. Assessments 169
I2.1 Comparative Analysis:
I2.2 Survey analysis of Housekeeping:
I2.3 Issue identification:
I3. Proposals 173
I3.1 Alternative proposals:
J. Fire safety and security
J1. Existing scenario 181
J 1.1 Introduction
J1.2 Legislations
J1.3 System description and processes
J2. Assessments 189
J2.1 Survey analysis
J2.2 Issue identification
J3. Proposals 194
J3.1 Alternative proposals
K.Governance - II
K1. Assessment 211
K1.1 Complaint redressal System (Residential)
K1.2 Asset Inventory Records (Residential)
K1.3 Ineffective Managing Committee (Commercial)
K2. Proposal 213
K2.1 Asset Inventory Management System
K2.2 Society Management System
K2.3 Restructure the Governance Structure
FMl Plan 222
List of Figures 224
List of Tables 227
Bibliograpgy 229
Annexures 232