CONENTS
UNDERTAKING ii
List of Figures iv
List of Tables v
List of Abbreviation vi
Abstract vii
01| Introduction 13
1.1. What is facilities management 13
1.2. What are government buildings 13
1.3. What is auditing 13
1.4. Need for auditing of government buildings 14
O2 | Literature Review 15
2.1. Literature on Scoring 15
2.1.1. Swachh Survekhshan 2018 15
2.1.2. Sanitation Index for ULB 16
2.2. Literature related to parameters 16
2.2.1. A handbook of planning office buildings 16
2.2.2 Facilities Standards for the Public Buildings Service 17
2.2.3. Strategic planning by IMFA 18
2.3. Literature through case studies 19
2.3.1. A comparative study of priority setting methods for planned maintenance of
buildings 19
2.3.2. Measuring the performance of office buildings maintenance management in
Malaysia 19
2.4. Summary 20
03 | Research Methodology 21
3.1. Problem Statement 21
3.2. Objectives 21
3.3. Scope of work 21
3.4. Research Questions 21
3.5. Research Methodology 21
04 | Sites 23
4.1 Selection criteria 23
4.2 Site 1 AMC Danapith 24
4.3 Site 2 Gujarat High courts 25
4.4 Site 3 Collectors office 26
4.5 Site 4 RTO Ahmedabad 26
4.6 Site 5 AMC Usmanpura 26
4.7 Site 6 New Sachivalya Gandhinagar 27
4.8 Site 7 Income tax office 27
05 | Facilities management index 28
5.1 Parameters considered in facilities management index 28
5.1.1 Built Fabric 29
5.1.2. Toilets 29
5.1.3 Water Station 30
5.1.4 Waiting Area 31
5.1.5. LIFTS 31
5.1.6. Landscaped area 31
5.1.7. Basement 32
5.1.8. Fire Safety 32
5.1.9. Parking 33
5.1.10. Security 34
5.1.11. HVAC 34
5.1.12. Help Desk 35
5.2. Scoring Methodology 35
5.3. Scoring Formula 36
06 | Data Analysis 37
6.1. Built Fabric 37
6.2. Toilets 40
6.3. Water Station 42
6.4. Waiting area 42
6.5. Help desk 43
6.6. HVAC 43
6.7. Security 44
6.8. Fire safety 44
6.9. Basements 45
6.10. PARKING 46
6.11. Lifts 48
6.12. Landscaped area 48
07 | Recommendations 50
7.1. Guide lines for Built Fabric 50
7.2. Guide lines for Parking 50
7.3. Guide lines for Helpdesk & Waiting area 50
7.4. Guide lines for Toilet & Water station 51
7.5. Guide lines for Signage 51
7.6. Guide lines for Landscape area 52
7.7. Guide lines for Fire safety & Security 52
7.8. Guide lines for Housekeeping and cleaning 52
7.9. Guide lines for Miscellaneous Facilities 52
7.10. Guide lines for Chosen buildings 53
References 61
Annexures 62