CONTENTS 1: Introduction 18 1.2. Background 19 1.3. Need of study: 19 2: Methodology 22 2.1. Introduction 23 2.2. Methodology 23 3: Literature review 27 3.1. A brief history 28 3.2. Definition of a Supply Chain 28 3.3. Supply Chain Management Defined 29 3.4. Identifying the Appropriate Supply Chain 30 3.5. Efficiency, Effectiveness, Productivity and Performance Defined 31 3.6. Supply Chain Efficiency Defined 32 3.7. Existing Supply Chain Performance Measures 33 3.8. Existing Supply Chain Efficiency Measures 34 3.9. Indicators Identified from the general studies 35 3.10. Identification of parameters (From the past studies and interviews) 38 3.11. Identification of parameters from Literature review 39 3.12. List of parameters from the literature review (Various past studies) 43 3.13. International Trade Growth 45 3.14. Penetration of Containerization 45 3.15. Container movement in India 46 3.16. Hinterland Connectivity 50 3.17. Freight Modal share 51 3.18. Logistic cost elements 51 3.19. Rail vs Road Cost comparison 52 3.20. Conclusion 52 4: Logistics Performance and Efficiency Measures 53 4.1. Introduction 54 4.2. Performance Measures 54 4.3. Performance Measures for Transport 55 4.4. Performance Measures for Customer Service 56 4.5. Evaluation of Supply Chain Performance Measures 56 5: Data collection 57 5.1. Case Study: Tughlakabad to JNPT 58 5.2. Cargo Mapping: Approach 60 5.3. The share of export-import at major hinterland locations is different: 63 5.4. Container movement between various zones 64 5.5. Classification of cargo in domestic container movement 64 5.6. Details of Tughalakabad ICD 65 5.7. Train frequency details 68 5.8. Freight Tariff 68 5.10 Last 2 month's data for networking & time consumed at ICD 71 6: Data analysis 74 6.1. Methodology Over view 75 6.2. Evolution of parameters 76 6.3. Distribution of parameter s into broader heads 78 6.4. Summary of problems identified during Interview 79 6.5. Analysis of Interviews 81 6.6. Analysis of Survey feedback 82 6.7. Preparation of Comparative matrix 83 6.8. Ranking of parameters 83 6.9. Comparison with the best practices 84 6.10. Calculation of Efficiency of present system( Based on mathematical formulas discussed in chapter 3) 85 7: Conclusion 87