CONTENTS1 INTRODUCTION 7 1.1 Research Introduction 7 1.2 Problem Statement 7 1.3 Objectives 8 1.4 Methodology 8 1.5 Scope & Limitations 8 1.6 Knowledge Gap & Contribution 9 1.7 Report Structure 9 2 INDIAN PORT SECTOR 11 2.1 ndian ports 11 2.2 High traffic growth potential 12 2.3 Cargo handling Capacity & Privatization 14 2.4 Container handling facilities and Containerization 17 2.5 Private sector participation in Container handling facilities 19 2.6 Conclusions 20 3 PORT PERFORMANCE 23 3.1 Port Functions & Stakeholders 23 3.2 Port performance & its importance 24 3.3 Effectiveness and Efficiency 26 3.4 Efficiency 27 3.5 Performance of Indian Ports 28 3.5.1 Measuring Port Performance 28 3.6 Performance of Indian container handling ports 31 3.7 Conclusions 33 4 EFFICIENCY OF PORTS & TERMINALS 34 4.1 Efficiency of ports and terminals 34 4.2 Efficiency measurement 36 4.2.1 Performance metrics and productivity indexes 37 4.2.2 Productivity indexes 37 4.2.3 Frontier Approaches 38 4.2.4 Process approaches 39 4.2.5 Evaluating Efficiency measurement methodologies 39 4.3 Container Terminal Operations 41 4.4 Factors affecting the efficiencies of Container Terminals 43 4.5 Efficiency Measurement Framework 45 4.5.1 Output Measures 45 4.5.2 Input Measures 46 4.5.3 Efficiency evaluation framework 47 5 EFFICIENCY OF CONTAINER TERMINALS IN INDIAN PORTS 50 5.1 CONTAINER TERMINALS IN STUDY AREA - A PROFILE 50 5.2 MEASURING CONTAINER TERMINAL EFFICIENCY 55 5.2.1 Efficiency levels among International Container terminals 55 5.2.2 OPERATIONAL EFFICIENCY OF INDIAN CONTAINER TERMINALS 60 5.2.3 Efficiency of Quay operations 60 5.2.4 Efficiency of Yard operations 64 6 CONCLUSIONS AND WAY FORWARD 67 6.1 Way forward 68