Contents
List of Figures ix
Preface xi
Chapter 1 The Need for Maintenance 1
Role of the Maintenance Department 2
Responsibilities 2
Maintenance Department Management 3
Advances in Maintenance Management 3
Maintenance Management Information Systems 4
Relationship Between Operations and Maintenance 5
General Maintenance Functions 5
Balancing Maintenance Requirements 6
Summary 9
Reference 9
Chapter 2 Organization of the Utility 11
Organization- Wide Involvement in a Maintenance Program 11
Effective Organization Models 13
Maintenance Personnel 16
Maintenance Personnel Policies 21
Maintenance by Operations Personnel 23
Maintenance by Outside Contractors 25
References 27
Chapter 3
Planning a Maintenance Management System 29
Elements of an Effective MMS 29
Planning the System 42
Implementation Steps 46
References 48
Chapter 4
Information Management and System Monitoring 49
Equipment and Structure Records 49
Work Order Systems 55
Maintenance Work History 63
Management Reporting 67
Maintenance System Monitoring Techniques 71
Maintenance Management System Control 73
Performance Monitoring 84
References 87
Chapter 5
Inventory Management 91
General Concepts 92
Maintenance Group Requirements 92
Determining Quantities in Inventory 95
Inventoty Information Systems 96
Inventoty Accountability 102
Automated Inventory Systems 104
References 110
Chapter 6
Maintenance Costs and Budget 111
The Cost of Maintenance 111
Collecting Cost Data 116
Management Reporting 124
Preparing a Budget 126
Estimating Maintenance Costs 129
Chapter 7
Training 135
Responsibility for Training 136
Assessing the Need for Training 137
Structuring Training Programs 138
Maintenance Training Needs Throughout the Organization 147
Safety Training Programs 151
References 152
Index 153