CONTENTS
SECTION 1
1. Understanding the Nature and Scope of Human Resource Management 3
2. Context of Human Resource Management 41
3. Integrating HR Strategy with Business Strategy 64
SECTION 2
4. Human Resource Planning 87
5. Analysing Work and Designing Jobs 122
6. Recruiting Human Resources 166
7. Selecting Human Resources 194
8. Inducting and Placing New Hires 220
SECTION 3
9. Training, Development and Career Management 237
10. Appraising and Managing Performance 278
11. Managing Basic Remuneration 328
12. Incentives and Performance-based Payments 357
13. Managing Employee Benefits and Services 378
14. Remunerating the Top Brass 393
SECTION 4
15. Motivation Perspectives 413
16. Motivation in Action 447
17. Empowering Employees 463
18. Communicating with Employees 485
SECTION 5
19. Managing Betterment Work 517
20. A Safe and Healthy Environment 537
21. Managing Separations and Rightsizing 586
SECTION 6
22. Industrial Relations 605
23. Trade Unions 622
24. Resolving Disputes 645
SKCTION 7
25. Managing Ethical Issues in Human Resource Management 675
26. Evaluating HRM Effectiveness 711
27. Contemporary Issues in HRM 725
28. International Human Resource Management 758
29. The e-HR 794
Bibliography and Web Resources 805
Name and Organisation Index 819
Subject Index 823