CONTENTS
Preface v
Acknowledgements vii
1.Impact of Inflation on the Corporate Financial Health: A Case Study of Oil India Limited 1
Ambrish Gupta
2.From Factors of Production to Factors of Creation: 'Best' Model as a
pc Management Framework 9
Subhash Sharma 9
3.Integral Management: The Oriental and the Occidental...
Twain Shall Meet 17
S. Prasad
4.Building a Customer Driven Quality Culture in
Today's Competitive Business Scenario 28
H. N. Shrinivas
5.Redrawing the Portrait of Performance Appraisal:
Inside Shanghai Container Terminals Limited 37
Gu Qinxuan and Yuan Zhigeng
6.Evolution and Dialectics of Information Warfare 47
A. K. Pathak, Zafar Husain ami Vinai/shil Gautavi
7.Self Development for Creativity and Innovation:
Some Roots in Indian Philosophy 57
Vinayshil Gautam
8.Mergers and Acquisitions: Imperatives tor Business
Capacity Building in Nigeria 63
Prince Umor C. Agundu
9.Rural Livelihoods: A Possible Response 74
Bharat B. Vyas
10. Human Capital: Its Valuation and Management 83
Lyndon Jones
11.A Roadmap for Organisational Competitiveness: Quality Model of CII-Exim Bank Award for Business Excellence 92
T. C. Venkat Subramanian
12.Imperatives of Building Organisational Competitiveness 103 Raghupati Singhania
13.The Changing Role of the Firm with regard to Governance, Competitiveness, and International Economic Relations 110 Ajeet Mathur
14.Creating Organisational Excellence 121
Tan ]ing Hee
15.Seven Habits of Highly Effective Boards 133
Ajit Prasad
16.Adding Value Through Human Capital Management:
Greater Responsibility for HR 143
Sanghamitra Buddhapriya
17.Impact of FDI on the Growth of ICT Sector 156
Sanjay Rastogi, Satyendra Kr. Singh and Sanchita Ghatak
18.Meaning of Quality of Life Satisfaction: Perceptions of Kashmiri Pandits and Buddhist Tibetans Refugees 173
Sombala Ningthonjam, Anupama Dullo Raina and U. A. Mir
19.Longitudinal Thinking: An Action Perspective 190
Vinayshil Gautam
20.Personal Attributes and Situational Factors as Predictors of Organisational Commitment: An Exploratory Study 196
Baldev R. Sharma, V. N. Srivastava and Sombala Ningthoujam
21.An Overview of Succession Management: Contemporary
Policies and Practices 211
S. B. Sengupta
22.Corporate Governance & Independent Directors: An Analysis 223
Shrawan Kumar Singh