CONTENTS
INTRODUCTION 17
OBJECTIVES 19
Enhance productivity 20
Reduce costs 21
increase flexibi i ity 22
Encourage interaction 23
Support cultural change 24
Stimulatecreativity 25
Attractand retain staff 26
Express the brand 27
Reduceenvironmental impact 28
CRUCIALCHOICES 31
Location 32
Use 33
Layout 34
Appearance 35
Filing 36
Standardization 37
WORKSPACES 39
Open office 41
Team space 43
Cubicle 45
Private office 47
Shared office 49
Team room 51
Study booth 53
Work lounge 55
Touchdown 57
MEETING SPACES 59
Small meeting room 61
Large meeting room 63
Small meeting space 65
Large meeting space 67
Brainstorm room 69
Meeting point 71
SUPPORTSPACES 73
Filing space 75
Storage space 77
Prhtandcopyarea 79
Mail area 81
Pantry area 83
Break area 85
Locker area 87
Srrokingroom 89
Library 91
Games room 93
Waiting area 95
Circulation space 97
EXAMPLES 99
Efficientlandscapeoffice 100
Attractive cellular office 104
Cn;ativecombination office 108
Vibrantcluboffice 112

IMPLEMENTATION 117
Analyze 118
Communicate 1 1 9
Involve 120
Integrate 121
Care and preserve 122
Be brave 123
FURTHER INFORMATION 125
Booksand publications 125
Journalsand magazines 127
Research centres 128
Professional institutions 129
CREDITS 131
Abouttheauthors 131
Aboutthe reviewers 131
Photography credits 131