CONTENT
Preface xxi
PART I THE ORGANIZATION AND ITS ENVIRONMENT i
Chapter 1 Organizations and Organizational Effectiveness 1
Chapter 2 Stakeholders, Managers, and Ethics 29
Chapter 3 Organizing in a Changing Global Environment 62
PART 2 ORGANIZATIONAL DESIGN 96
Chapter 4 Basic Challenges of Organizational Design 96
Chapter 5 Designing Organizational Structure: Authority and Control 124
Chapter 6 Designing Organizational Structure: Specialization and Coordination 151
Chapter 7 Creating and Managing Organizational Culture 186
Chapter 8 Organizational Design and Strategy in a Changing Global Environment 215
Chapter 9 Organizational Design, Competences, and Technology 249
PART 3 ORGANIZATIONAL CHANGE 281
Chapter 10 Types and Forms of Organizational Change 281
Chapter 11 Organizational Transformations: Birth, Growth, Decline, and Death 314
Chapter 12 Decision Making, Learning, Knowledge Management, and Information Technology 346
Chapter 13 Innovation, Intrapreneurship, and Creativity 376
Chapter 14 Managing Conflict, Power, and Politics 403
Case Studies 427
Company Index 533
Name Index 536
Subject Index 538