List of Figures and Images xi
Acknowledgements xvii

Chapter 1. Introduction: The Exhibition Planning Process 1
By Gail Dexter Lord and Maria Piacente
1.1 Exhibition Development Process 2

Part 1: Why?
Chapter 2. The Purpose of Museum Exhibitions 7
By Barry Lord
2.1 Exhibitions as a Function of Museums 8
2.2 Museum Exhibitions as the Communication of Meaning 10
2.3 Modes of Exhibition Apprehension 14
Case Study: Cleveland Museum of Art 19
By Nicole Dawkins
Chapter 3. Where Do Exhibition Ideas Come From? 23
By Barry Lord
3.1 Research-Based and Market-Driven Exhibitions 23
3.2 Planning for Exhibition Research 24
Chapter 4. Measuring Success 27
ByGail Dexter Lord
4.1 Museum-Specific Evaluation Criteria 28
4.2 Who Is This Exhibition For and Why? 30
By Kate Markert and Gail Dexter Lord 33
4.3 Before, During, and After: Front-End, Formative, and Summative Evaluation 33
By Duncan Grewcock
4.4 Qualitative and Quantitative Audience Research 40
By Barbara Soren and Jackie Armstrong
Part 2: Where?
Chapter 5. Exhibition Facilities 57
By Heather Maximea
5.1 Developing Design Criteria for Exhibition Space 57
5.2 Exhibition Environments for Collections 60
5.3 Exhibition Space Characteristics 68
5.4 Exhibition Gallery Security 86
5.5 Accessibility, Adjacency, and Circulation 93
Chapter 6. A World of Exhibition Spaces 99
By Heather Maximea
6.1 Permanent vs. Changing Exhibition Spaces 99
6.2 Exhibition Spaces for Art or Archives 101
6.3 Exhibition Spaces for Artifacts or Specimens 105
6.4 Intercreative Exhibition Spaces log 108
6.5 Study Spaces within the Exhibition 112
6.6 Temporary Exhibition Galleries and Multipurpose Spaces 113
Case Study: The Reach: A Mixed-Use Facility 117
Part 3: What?
Chapter 7. Permanent Collection Displays 121
By Katherine Molineux
7.1 Planning for Permanent Collection Exhibitions 121
7.2 Changing Permanent Collection Displays 123
7.3 Interpreting Collections 124
7.4 Modes of Display 126
Chapter 8. Exhibitions Not Based on Collections 133
By Katherine Molineux
8.1 Idea Exhibitions 133
8.2 Children's Exhibitions 135
8.3 Living History Exhibitions 138
8.4 Science Exhibitions 141
Case Study: Weston Family Innovation Centre 143
By Lesley Lewis and Kevin von Appen
Chapter 9. Virtual Experiences 147
By Ngaire Blankenberg
9.1 Web 148
9.2 Mobile Technology 149
9.3 Developing Virtual Web and Mobile Experiences 150
9.4 Options for Web Experiences 153
9.5 Options for Mobile Experiences 159
9.6 Conclusion 163
Chapter 10. Participatory Exhibitions 165
By Ngaire Blankenberg
10.1 Participatory Exhibitions: Enhancing the Museum's Value for New Publics 167
10.2 The Paradox of Participation 168
10.3 Why have Participatory Exhibitions? Goals and success Indicators 168
10.4 From Visitors to Participanrs: The Participation Continuum 168 10.5 Types of Participatory Exhibits 170 10.6 Ingredients for Participation 190
10.7 Conclusion 194
Chapter 11. Temporary Exhibitions 197
By Katherine Molineux and Maria Piacente
11.1 Managing a Temporary Exhibition Program 198
11.2 Making Space for Temporary Exhibitions 202
11.3 Public and Educational Programming 204
11.4 Funding a Temporary Exhibition Program 204
11.5 Generating Revenue 206
Chapter 12. Traveling Exhibitions 207
By Maria Piacente
12.1 Staff and Professional Resources 209
12.2 Loan Agreements 210
12.3 Preparing an Exhibition for Travel 211
12.4 Managing the Tour 213
12.5 Borrowers and Organizers 215
Chapter 13. Exhibition Retail 217
By Susan Dunlop
13.1 Key Trends and Principles 218
13.2 Retail Research 219
13.3 Merchandise Mix 221
13.4 Beyond the Museum Shop 223
13.5 Products Related to Temporary Exhibitions 225
Case Study: "Harry Potter™: The Exhibition" 228
Part 4: How?
Chapter 14. Who Is Involved in the Exhibition Process? 233
By Maria Piacente
14.1 Roles and Responsibilities 233
14.2 Teams and Committees 237
14.3 Contracting Expertise 238
14.4 Making Decisions 239
Chapter 15. Preparing the Exhibition Brief 241
By John Nicks and Maria Piacente
15.1 Formulating the Exhibition Concept 241
15.2 Exhibition Brief 244
Case Study: "Canada: Day 1" 249
Chapter 16. Interpretive Planning 251
By Maria Piacente
16.1 Addressing Learning Styles in the Interpretive Plan 253
By Christina Sjoberg
16.2 Interpretive Planning Process 255 Case Study: Interpretive Plan: National Archaeological Museum Aruba 264
Chapter 17. Curatorship and Content Development 269
By Lisa Dillon Wright
17.1 Research Planning 269
17.2 Collections Research and Selection 272
17.3 Exhibition Text 275
17.4 Image Research and Procurement 281
17.5 Researching Hands-On Exhibits, Models, and Dioramas 287
17.6 Researching Audiovisual and Multimedia Exhibits 288
Chapter 18. Design 293
By Yvonne Tang and Yves Mayrand
18.1 The Design Process 294
18.2 Designing Interactivity 298
18.3 Lighting Design 300
By Kevan Shaw
18.4 Exhibition Display Cases 305
By Jim Stewart
18.5 Graphic Design 314
By Jacqueline Tang
18.6 Universal Design and Diversity 322
By Craig Thompson and Phillip Thompson
18.7 Green Design 335
By Yvonne Tang
Chapter 19. Multimedia 339
By Ken Reddick and Milica Stefancic
19.1 What Is It? 340
19.2 Where and How Is Multimedia Incorporated into the Exhibition? 345
19.3 Hardware and Software 347
19.4 Centralized Control or Not? 349
19.5 Where Does the Content Live? 349
19.6 Visitor Technology 350
19.7 Social Media 351
19.8 Operations and Maintenance 351
19.9 From Concept to Delivery and Beyond: Developing a Multimedia Exhibit 352 Case Study: Developing Multimedia Experiences for the Royal Ontario Museum's 354 "Ultimate Dinosaurs: Giants from Gondwana"
Chapter 20. Fabrication and Installation 359
By Erich Zuern
20.1 Design Bid or Design-Build: What's the Difference? 359
20.2 Getting Started 361
20.3 The Fabrication Process 364
20.4 Tracking and Scheduling 370
20.5 Warranty 371
Chapter 21. financial Planning 373
By Erich Zuern
21.1 Creating an Exhibition Budget 373
21.2 Direct Exhibition Costs 374
21.3 Related Exhibition Costs 376
21.4 Managing the Budget 377

Chapter 22. Effective Exhibition Project Management 379
By Robert LaMarre
22.1 What Is Project Management and Why Is It Needed? 379
22.2 A Team Effort 380
22.3 Applying Project Management Methodology 382
22.4 Certifications and Continuous Learning 390
22.5 Completing the Tasks 390
Chapter 23. Conclusion: Making Meaning through Museum Exhibitions 393
By Gail Dexter Lord

Glossary 395
Annotated Bibliography 409
Index 421
List of Contributors 435