CONTENTS
Foreword byKKAggarwal (President, CSI) ix
Message from L C Singh xi
(President & CEO Nihilent Technologies Pvt. Ltd.)
Preface Piyush Gupta (NISG) and R K Bagga (IIIT-Hyderabad) xv
Acknowledgements RKBagga xvii
(Convener, CSI-Nihilent e-Governance Awards 2006-07)
Part I: e-Governance Overview and Project Assessment
1. A Vision of Citizen-centric e-Governance for India 3
A. P J. Abdul Kalam
2. e-Governance Approach in India The National 8
e-Governance Plan—NeGP
Piyush Gupta and A. Sridevi
3. Challenges and Role of Standards in Building 24
Interoperable e-Governance Solutions
Renu Budhiraja
4. Approach and Methodology for Project Assessment— 33
CSI-Nihilent e-Governance Award 2006-07
Piyush Gupta, Pranav K. Vasishta and R. K. Bagga
Part II: Government to Business (G2B)
5. Computerized Dealer Service Centre 75
Suresh Chanda
6. e-Governance in Petroleum and Explosives Safety 83
Organisation—PESO
M. Anbunathan
7. VAT Information Computerization to Optimize 100
Revenue Yields (VICTORY)
Saurbah Gupta, S.N. Behera, AshokKumar and Rajiv Ranjan
8. e-Procurement 107
Rajkumar
9. VAT Information System* 116
MM. Shrivastava
Part HI: Government to Citizen (G2C)
10. Samadhan Ek Din Mein (Jan Suvidha Kendra in 129
Mandla District)
Subhashjain
11. Basic Services/Amenities Management Programme (PARAKH) 136
M. VinayakRao
12. Child Record Information System—ChRIS 148
Anil Srivastava
13. National Rural Employment Guarantee Act 158 (NREGS-AP Software) A. Santhi Kumari
14. Web-Based Rail Reservation (Internet Ticketing) 173
San jay Aggarwal
15. Gazettes on Web 181
R. Ramachandran
16. Fast Reliable Instant Efficient Network forDisbursement of 188
Services (FRIENDS Janasevana Kendram) Krishnan B. Nair
17. Centralized Allotment Process for theProfessional 193
Course Admissions—CAPNIC VS. Raghunathan
18. System for Computerised Registration—SCORE 201
Saurabh Gupta, N.K, Prasad and SanjayKumar
19. Revenue Administration through Computerized 211
Energy (RACE) Billing S.N. Behera
20. Stamps and Registration Automationwith Technology and 220 Information (SARTHI) R.K. Sharma
21. Grievance Management Systemthrough Call Centre 227
Rajendra Kumar
22. e-Mitra 237
Aparna Arora, A.M. Deshpandey and R.K. Sharma
23. Health Management InformationSystem—HMIS 248
Mono Khandhar and Amarjit Singh
Part IV: Government to Government and Government to Employees (G2G/G2E)
24. e-Public Distribution Monitoring System—e-PDMS 260
M. Vinayak Rao, A.N. Siddiqui and Musharraf Sultan
25. Cooperative Banking in Place—COIN 268
Saurabh Gupta
26. DCSuite-Suite of Applications for e-Collectorate 278
VS. Raghunathan and M. Asir Edwin
27. Election Confidential (ELECON) 288
Saurabh Gupta
28. Computerisation of Personnel Information Systems (CPIS) 299
Kh, Raj en Singh
29. CM Monitoring Programme 307 M. Vinayak Rao
30. Integrated Information System for Foodgrains 319 Management—IISFM Ranjna Nagpal
31. Online Computerization of Treasuries (e-Kosh) 327
D. Rama Prasada Rao
32. CIS Based Emergency Planning and Response Systems 349
Indrani Chendrasekharan
33. Treasury Accounting and Management System of 357
Government of Bihar—e-KHAZANA Kanhaiya Pandey, Ashok Kumar Mohanty and Saurabh Gupta
34. Loans Grants Investments (LGI) Monitoring System 364
Nagesh Shastri
35. Human Resources Query Desk 370 Nagesh Shastri
36. Service and Payroll Administrative Repository for 376
Kerala—SPARK VS. Raghunathan
37. ICT in Delhi School Education System 382 Ashok Kumar
38. Web-enabled Consumer Management and 401
Energy Billing System Ajith Brahmanandam, Jobson Abraham and D. Suman Babu
39. Integrated Workflow and DocumentManagement 411
System—IWDMS Raj Kumar
Index 419
Author Index 422