CONTENTS
Foreword by S Mahalingam, President, CSI and Executive Director 1
Chief Financial Officer
Message by L C Singh, President 61 CEO, Nihilent iii.
Preface by Piyush Gupta, R K Bagga and A Sridevi (Editors) vii
Abbrevidtions and Acronyms ix
SECTION I
E-GOVERNANCE - OVERVIEW
1. Framework for Designing SLAs for e-Government Projects 3
| Satyanarayana, IAS, Principal Secretary, Department of Medical, Health d- Family We/fare, GoAP
2. Integrated Delivery of eServices - Lessons Learned from International Experience 11
foan McCalla, Distinguished FelJow, Internet Business Solutions Group, CISCO Systems Inc.
3. Law on e-Governance: A Primer 22
Vakul Sharma, Advocate, Supreme Court of India
4. Audit Perspectives for e-Governance Projects 32
Ncelesh Kumar Sah, Director, IT Audits, O/o Comptrol/er and Auditor General of India
5. Evaluation of e-Governance Initiative at District Level in India: 45
Andhra Pradesh Experience
R K Bagga, Pranav Kumar Vashista, K S Vijaya Sefehar, HIT, Hyderabad and Piyush Gupta, NISG .,
6.Approach and Methodology for Project Assessment 87
CSI-Nihilent e-Governance Awards 2008-09
Piyush Gupta, Sridevi AyaJuri, NISG and R K Bagga, HIT, Hyderabad
SECTION II
E-GOVERNANCE DEPARTMENT INITIATIVES
7. MP State Education Portal* 109
M Vinayak Rao, Sr. Technical Director and State Informatics Officer,
NIC, Madhya Pradesh
8. Accounts - Online, Government of Goa 125
Archana P Nagvekar, Scientist/Senior Systems Analyst, NIC, Goa
9.Integrated Financial Management System (IFMS) 138
Tapan Ray, IAS, Principal Secretary (E.A.), Finance Department, Gujarat
10.Rajasthan VAT IT Implementation Project 151
Ramesh C Sharma, Analyst Cum Programme (AGP),
Commercial Taxes Department, Rajasthan
SECTION III
E-GOVERNANCE DISTRICTS INITIATIVES
11.e-Governance Initiatives in District, Sagar, Madhya Pradesh 173
Hiralal Trivedi, District Magistrate and Collector, District Administration
12.IT Enabled Integrated Services through e-Mitra, Sushasan Single Window & Apna Khata in District Pali, Rajasthan 186
Prithvi Raj, District Collector 6 District Magistrate and
Arun Purohit, ADM, Revenue, Pali f
13. Towards Excellent e-Governance, Junagadh District, Gujarat 195
Ashwini Kumar, Collector & District Magistrate and ,-Atul Khunti, DIO 6 Technical Director, NIC, ]unagadh
14 e-Governance Initiatives for Faridabad District by Municipal Corporation, Faridabad (MCF), 214
Ramesh Bansal,Xen-cum-Nodal Officer, e-Govemance, Municipal Corporation, Faridabad
15.Kannur District, Kerala 233
: Rathan U Kelkar, Director, Kerala State IT Mission
16.Jalgoan District, Maharashtra 240
Kunal Kumar, Collector (5- District Magistrate and Pramod Borole, DIO, NIC, Jalgaon
SECTION IV
E-GOVERNANCE PROJECTS ,
17. Unified End-To-End e-Procurement Platform 253
D S Ravindran, CEO, Centre for e-Govemance, Karnataka
18. MPOnline 266
SatnamSethi, Chief Operating Officer, Madhya Pradesh
19. Indore Municipal Corporation e-Governance Project 285
fitendra Singh, IT Officer, Department of Information Technology MadhyaPradesh 20. Aarogyasri Health Insurance Scheme 303
Babu A, IAS, CEO, Aarogyasri Health Care Trust,HM 6 FW Department, Government of Andhra Pradesh
21. Gyan-Vinimay (e-Classroom) 326
Ashutosh Mishra, IPS, Additional CEO, Chhattisgarh Infotech & Biotech Promotion Society (CHiPS), Chhattisgarh
22. Online Filing of RTI Complaint and Appeal at Central Information Commission 334
Pankaj K P Shreyaskar, Deputy Secretary & Joint Registrar, CIC andMss Durga PrasadMisra, Scientist 'D', NIC-HQ, New Delhi
'23. India Development Gateway 357
C Kathiresan, Project Manager, InDG, C-DAC, Hyderabad, Andhra Pradesh
"24. e-Krishi-Market Driven Agricultural Initiative through 370
IT Enabled Agri-Business Centres in Kerala
Rathan U Kelkar, IAS, Director, Kerala State IT Mission
25. Implementation of the Indian National TsunamiEarly Warning System 380
T Srinivasa Kumar, Head-ASG, Indian National Center for Ocean Information Services (INCOIS), Ministry of Earth Sciences
26. Gujarat Common Entrance Test 391
Manish Bharadwaj, IAS, Director, Technical Education, Govt. of Gujarat
27Old Age Pensioner's Payment & Monitoring System 404
Mahendra Narayan Singh, District Informatics Officer, National Informatics Center, Jharkhand
28.Hospital Management System - Tripura 420
C K Dhar, State Informatics Officer, NIC, Tripura
29.Hospital Management System - Gujarat 427
Vineet Mishra, HOD Professor, Institute of Kidney Diseases and Research Centre and Institute of Transplantation Sciences
30. hsCAPNIC - Higher Secondary Centralized !Allotment Processing 438
M Asir Edwin, Technical Director, NIC, Kerala
31. APGO - Automatic Uploading of Government Orders -447
Online GO Management 447 G Jacob Victor, Joint Director (e-Govemance), JT6C Department, GoAP
32. TWADNEST 453
A Rajasekar, Manager (EDP), TWAD Board, Tamil Nadu
33. Human Resource Management System 464
D S Ravindran, CEO, Centre for e-Governance, Kamataka
34. PRISMS - Prisons Management System 477
Revati Mujumdar, Manager Projects, Goa Electronics Limited, Goa
35. Sulekha - Plan Monitoring System 489
M K Prasad, Executive Chairman & Director, Information Kerala Mission and K Premkumar, Director (Technical), Information Kerala Mission, Kerala
36. Energy Billing System - Tripura 501
C K Dhar, State Informatics Officer, NIC, Tripura
37. ICT in Gujarat Judiciary 510
Sonia Gokani, Registrar (IT), High Court of Gujarat
38. Chhattisgarh Geographical Information System 522
Ashutosh Mishra, IPS, Additional CEO, Chhattisgarh Infotech & Biotech Promotion Society (CHiPS), Chhattisgarh
39.Information Security Management System 529
Implementation for GUVNL
Jagdeep S Kochar, Executive Director, (n)Code Solutions, Gujarat
40. E-Suvidha 540
Nilkanth Poman, Computer Officer, Computer Department, Pimpri-Chinchwad Municipal Corporation, Pimpri, Pune, Maharashtra
41. Open Opportunity for the Civil Society forParticipatory Governance 554
Akhilesh Argal, Director (Governance), School of Good Governance and Policy Analysis, Bhopal, Madhya Pradesh
42 e-Integrated Co-operative Development Projects (e-ICDP) 568
Tajwar Musharraf, Scientist-C, NIC M.P State Centre, C-Wing Basement, Vindhyachal Bhawan Bhopal, Madhya Pradesh
43. Drug Logistics Information & Management System 580
Ramila ben S Patel, System Analyst, Central Medical Stores Organisation, Gandhinagar, Gujarat . . . :
44. Xtended Green Node (XGN) 586
P / Vachhani, Environmental Engineer, Gujarat Pollution Control Board Paryavaran Bhavan, Gandhinagar, Gujarat
45. GeoAmpere - An Intelligent Decision Support Systemfor Electrical Network Planning 593 Dhiraj Kumar Muniya, Assistant Engineer, Distribution Planning Cell, Madhya Pradesh Paschim Kshetra Vidyut Vitaran Co. Ltd., Indore, Madhya Pradesh.
46. GePNIC-Government e-Procurement Application 601
NiharRanjan Biswal, Scientist 'C', National Informatics Centre, Sachivalaya Margt Unit - IV, Bhubaneswar, Orissa
47. PayManager (State wide) 618
/ D Variyani, Scientist 'D', National Informatics Center, Rajasthan State
Centre 8318, SSO Building, Secretariat, Jaipur, Rajasthan
Annexure: About CSI Special Interest Group on e-Governance 631
AshokAgarwal
Index 647
Author Index 651