CONTENTS
Acknowledgements xiii
Foreword, President, CSI xv
Message, President and CEO, Nihilent Technologies xvii
Message, Chairperson, CSI-SIGeGov xxi
Preface xxv
Section I: Invited Papers
Enabling Public Cloud Computing: Challenges and the Way Forward 3
Renu Budhiraja, Virender Kaushik and Rahul Purohit
e-Governance in Germany: A German City as a Best Practice Case of e-Government 10
Jorg Himmelreich
Smarter Cities for Better Urban Governance 18
Sreenath P Venkatesan
Social Media and e-Governance: An Indian Perspective 26
Harish P lyer and Mithila Harish
Thirty Years of e-Governance in CSI 39
D VR Vithal, R KBagga andKS Vijaya Sekhar
Section II: e-Governance Success Stories—State Level Initiatives
Recognising State Level Initiatives for CSI-Nihilent State Category of Awards: A Brief Note on the Approach Adopted 53
Harish P lyer
Section III: e-Governance Success Stories—Department Initiatives
SWARNIM-RTO: A New Service Paradigm, Government of Gujarat 59
P Gupta and D H Shah
Sevana Civil Registration Application Suite, Government of Kerala 69
M Samsuddin
Forest Department, Government of Maharashtra 84
RRSahay
Commercial Taxes Department, Government of Madhya Pradesh 93
Amit Rathore and Dharmpal Sharma
Treasuries and Accounts, Government of Rajasthan 105
Veerbala Joshi and ID Variyani
Section IV: e-Governance Success Stories—District Initiatives
e-Governance Initiatives in Jabalpur District, Government of Madhya Pradesh 127
Gulshan Bamra and Madhu Mishra
e-Governance in Jhalawar District, Government of Rajasthan 137
Rohit Gupta, BadalAgarwal and S D Mathur

Section V: e-Governance Success Stories—G2B and G2G Initiativi
e-Uparjan Project, Government of Madhya Pradesh 149
Anthony De Sa and Subash Kendurkar
Community Managed Sustavnable Agriculture, Government of Andhra Pradesh159
D VRaidu and Venkat Jrinath
Bihar Infrastructure Mapping: Geomatics-Oriented Application Model, Government of Bihar 168
Arun Kumar Singh and Santosh Kumar
Chhattisgarh Geographic Information System, Government of Chhattisgarh186
A M Parial and K Harish Kumar
Dharnaksh: Goa Web GIS, Government of Goa196
R Mihir Vardhan and Saneet Naik
Poll Monitoring System, Government of Goa 203
R Mihir Vardhan and Anant Yende
Manav Sampada: A Green Governance Tool for Human Resource Management, Government of Himachal Pradesh 212
Saurabh Gupta
MGNREGS Audit and Financial Management System, Government of Madhya Pradesh237
Neeraj Mandloi and Preeti Tiwari
End-to-End Delivery of Digitally Signed Certificates, Government of Rajasthan 242
Sanjay Malhotra and R K Sharma
Online Social Security Pension System, Government of Rajasthan 255
Veerbala Joshi and ID Variyani
Indian National Data Centre for Long Range Identification and Tracking, Government of India265
S K Shukla and K H Mehta
Section VI: e-Governance Success Stories—G2C Initiatives
Mee Seva: A Citizen-Friendly G2C Delivery System,Government of Andhra Pradesh 281
Sanjay/aju
COREPDS (Centralised Online Real time Electronic PDS),Government of Chhattisgarh 304
Vikas Sheel andAK Somasekhar
m-Governance: An Efficient Way to Meet Citizen'sExpectations, RMC, Government of Gujarat 315
AjayBhadoo and Mahesh GohelUsing Technology for Strengthening Targeted Public
Distribution System, Government of Gujarat 335
Raj Kumar and Kiran Oza
Dynamic Integration of Property Registration,Land Records and Cadastral Maps, Government of Haryana 346
AshokKhemka, Ghan Shyam Bansal and Gurpreet Singh Saini
Financial Inclusion in Haryana: Remittance of Social Security Benefits Using Electronic Benefits Transfer, Government of Haryana 359
A K Yadav and G S Bansal
Loka Mitra Kendra Project Citizen Service Centre,Government of Himachal Pradesh 371
Subhasish Panda and Anil Semwal
e-District, Government of Kerala 387
CJayasankar Prasad and KP Noufal
Passport Seva Project 395
Muktesh Kumar Pardeshi and Golok Kumar Simli
Intelligent Advisory System for Farmers, Government of India417
Zia Saquib and Ranjan Yengkhom
Rice Knowledge Management Portal, Government of India 427 B C Viraktamath and Shaik N Meera
Section VII: About CSI SIGeGov
A Note on CSI Special Interest Group on e-Governance (CSI-SIGeGov) 445
KS Vijaya Sekhar and R KBagga
List of Acronyms and Abbreviations 449
Author Index 455