CONTENTS
Foreword by President Computer Society of India i
Message by Chairman & CEO Nihilent Technologies v
Preface ix
Abbreviations and Acronyms xi
SECTION I
e-GovERNANCE : ISSUES AND APPROACH
1. Learning from impact assessment of e-governance
projects in India 3
Subhash Bhatnagar, T.P. Rama Rao, Ankur Sarin and Anuradha Parekh
2. Process Reforms and e-Governance 14
Jagdish C Kapur
e-Governance Project Assessment - Using Analytical
Hierarchial Process Methodology 21
G P Sahu, Prabir Panda, Piyush Gupta, R K Bagga, Sridevi Ayaluri and CSN Prahhu
4. Capacity Building For e-Governance Learning
by Doing Methodology 52
Arpit Jain, R K Bagga and KS Vijaya Sekhar
5. Synopsis of Initiatives Recognized for CSI-Nihilent
e-Governance Awards 2009-10. 63
GSN Prabhu
6. MP Online 79
Satnam Sethi and Pallavee Dutta
7. CHOICE Project 97
Vinod Cupta and Najmur Rahman
8. NCAOR, Project for Ministry of Earth Sciences 104
S. Rajan
9. Integrated Finance & Forest Works Management System, MP 113
Anil Oberoi and M Vinayak Rao
10. e-Tax Administration Kerala 1281 Suman Billa and B S Thyagarajababu
11. Jeevan Project - NCT, Delhi 145
Savitur Prasad and Vivek Mittal
12. e-District Project of Uttar Pradesh 161
Chandra Prakash and S B Singh
13. e-Samadhan Grievance Monitoring System 168
Bhim Sen and Rajesh Bahadur
A. MP State Scholarship Portal 183
Anitrag Jain and M Vinayak Rao
5. Sahakara Pragathi Project of APCOB - Hyderabad, AP 199 B K Swamy and KVPhani
6. Jana Mithra Samadhan Kendra - Gwalior, MP 218
Akash Tripathi and Sanjay Kr Pandey
7. e-Counseling for Professional Colleges - NCT Delhi 231 Gautam Base and V.V.S. Murty &AnwarKhan
3. e-Suvidha, Chinchwad Municipality, Maharashtra 242 Nilkanth Poman
Digital University Framework, Maharashtra 248
Vivek Sawant and Aatul Wadegaonkar
20. Gujarat UrjaVikas Nigam Ltd 265
L. Chuaungo andRajesh A Shah
21. Gram Suraj, Chhattisgarh 281
Subodh KumarSingh and Ashok Maurya
22. e-Transport in Kerala 290
VP]oyandM Asir Edwin
23. Pregnancy & Child Tracking 308
B N Sharma and Indu Gupta
24. Online Scholarship Management System 313
Mohammad Ilyas Rizvi
25. Project 321
VN Mayara and Hiten Parekh
26. SAARC Disaster Management Knowledge Network -
NCT Delhi 331 P C Dhar Chakrabarti and N M Akram
27. Digital Archives, Rajya Sabha - Government of India 344
VivekKumarAgnihotri, P Gopalakrishnan, Mukul Pande andNSArneja
SECTION III
e-GOVERNANCE DEPARTMENT INITIATIVES
28 Directorate of Settlement & Land Records Department, Goa 355
Revati Mujumdar and R. Mihir Vardhan
29. Gujarat Pollution Control Board (GPCB), Gujarat State 367 liardik Shah and Harish MAdvani
30. Department of Prisons, Goa 381
R Mihir Vardhan and Revati Mujumdar
31. Department of Sales Tax, Maharashtra 390
Sanjay Bhatia and R R Patil
32. Food & Civil Supplies Department, Uttar Pradesh 403 Rajiv Aggarwal
council ot Scientitic & Industrial Research,
Government of India 4 K Jayakumar and C Radhakrishnan
34.Computerization of Police Department of Himachal Pradesh
D S Manhas and Rajesh Bahadur
35. Commercial Tax Department, Rajasthan 4-
NiranjanArya and ]aswant Singh Chaudhary
36. Rajya Sabha Bilingual Website 4( Vivek KrAgnihotri and P Gopalakrishnan
37. Finance Department, Madhya Pradesh 4' G P Singhal and Sanjay Shrivastava
II SECTION IV
C-GOVERNANCE DISTRICTS INITIATIVES
38. Jhansi District, UP 4! Raj Shekhar
39. ShahidBhagat Singh Nagar District, Punjab 4(
Shniti Singh
40. Gwalior District 5( Akash Tripathi and Sanjay Pandey
41. Calicut (Kozhikode) District, Kerala 5] P 6 Salim and Mercy Sebastian
42. Jabalpur District, Madhya Pradesh 5 Culshan Bamra andNidhi Singh Rajput
43. Pali District, Rajasthan 5
Prithvi Raj and Awn Purohit
SECTION V
CSI SPECIAL INTEREST GROUP ON C-GOVERNANCE & PUBL] CATIONS
44. About CSI Special Group on e-Governance 54
45. Publications 54
i. e-Governance Case Studies; Edited by - Ashok Agarwal (2007)
ii. Compendium of e-Governance Initiatives in India; Edited by - R K Bagga & Piyush Gupta (2008)
iii. Transforming Government- e-Governance Initiatives in India; Edited by - R K Bagga & Piyush Gupta (2009)
iv. Fostering eGovernance : Compendium of Selected Indian
Initiatives; Edited by - Piyush Gupta, R K Bagga & Sridevi Ayaluri (2009)
Author Index 563