Acknowledgement 1
Contents 2
Abbreviations 4
Introduction to Workshop 5
Background
PEARL Programme /
Purpose of the Workshop
Objectives
Expected Outcomes
The JNNURM Experience Sharing National Workshop - the Event
Key Highlights of Each Technical Sessions
Inaugural 11
• Welcome Remarks and Introduction to Workshop
• Setting the Context
• Introductory Address
• Introduction to the PEARL Project
Technical Session 1: Urban Services Water Supply,Wastewater 15 Management, Solid Waste Management and Urban Mobility
Opening Remarks by the Chairperson
24 X 7 Water Supply at Nagpur Municipal Corporation
Janmarg - Bus Rapid Transit System Project at Ahmedabad Municipal
Corporation
Points for Discussion
Concluding Remarks by Chair
Technical Session 2: Sustainable Finance Management 24
• Opening Remarks by the Chairperson
• Online Mobile Bill Generation and Collection Improvement through Process Reengineering at Greater Hyderabad Municipal Corporation
• Panel Discussion 1
• Concluding Remarks by Chair
Technical Session 3: Smart Cities With Good Urban Governments 31
Opening Remarks by the Chairperson
M-Governance AT Rajkot Municipal Corporation
Improve Customer Satisfaction, e-Governance, Public Discloser andTransparency at Navi Mumbai Municipal Corporation
Panel Discussion 1
Points for Discussion
Technical Session 4: Inclusive Pro-Poor Cities 38
• Opening Remarks by the Chairperson
• Efforts to attain Slum-free Status at Nanded Waghala Municipal Corporation
• Panel Discussion 1
• Panel Discussion 2
• Points for Discussion
• Concluding Remarks by Chair
Technical Session V - Wrap up and Way Forward 47
K Valedictory Comments
• Vote of Thanks
Annexure 1: Agenda of the Workshop 48
Annexure 2: List of Participants 50
Annexure 3: Profile of Chairperson and Speakers 54
Annexure 4: Presentations 57