CONTENTS ACKNOWLEDGEMENTS xi INTRODUCTION xiii Part 1: The Challenge of Change 1 CASE 1 BAJAJ AUTO LIMITED: TRANSFORMATION OF A GIANT 3 Sudeep Budhiraja, Gita Piramal and Sumantra Ghoshal CASE 2 HINDUSTAN LEVER LIMITED: LEVERS FOR CHANGE33 Charlotte Butler and Sumantra Ghoshal CASE 3 LIFE INSURANCE CORPORATION OF INDIA: COPING WITH UNCERTAINTY 68 Thillai Rajan A. and J. Ramachandran CASE 4 TUBE INVESTMENTS OF INDIA LIMITED: REPOSITIONING IN A LIBERALISING ECONOMY 101 Sushil Khanna, Anindya Sen and Saugata Ray CASE 5 THE INDIAN WATCH INDUSTRY: CHANGING TIMES 150 J. Ramachandran and C. Lavanya Part 2: Building the Future 189 CASE 6 RELIANCE INDUSTRIES LIMITED: GROWTH AS A WAY OF LIFE 191 Sumantra Ghoshal and J. Ramachandran CASE 7 RANBAXY LABORATORIES LIMITED: FROM VISION TO ACTION 234 Manisha Dahad, Neill Mooney, Asif Ahmed, Huma Varice and Sumantra Ghoshal CASE 8 NUT LIMITED: NEW OPPORTUNITIES IN A GLOBALISING ECONOMY 262 Arvind Sahay CASE 9 CSIR: PROFITING FROM R&D 293 Vijay K. Jolly CASE 10 BPL LIMITED: GLOBAL COMPETITION AND GUERILLA WARFARE ON LOCAL TERRITORY 319 Pradeep Kanta Ray CASE 11ISPAT INTERNATIONAL N.V. : SPINNING STEEL INTO GOLD 341 Donald Sull, Takayuki Sugata, Jorge Carbera and Martin Escobari CASE 12 NICHOLAS PIRAMAL LIMITED: INTEGRATING DIVERSITY 362 Harsh Piramal, Breno Machado, Gita Piramal and Sumantra Ghoshal CASE 13 WIPRO CORPORATION: BALANCING THE FUTURE400 J. Ramachandran and Sumantra Ghoshal CASE 14 STUDDS ACCESSORIES LIMITED: PANGS OF GLOBALISATION 441 Jaideep Anand Part 3: Revitalising People, Organisations and Relationships 467 CASE 15 RASHTRIYA ISPAT NIGAM LIMITED: STEELY CHALLENGES 469 Sudeep Mitra, Himanshu Tambe, R.P. Shrivastava and Dharni P. Sinha CASE 16 HINDUSTAN LEVER LIMITED: THE SPIRIT OF ENTREPRENEURSHIP IN THE BIG-SMALL COMPANY 506 Gita Piramal, Sudeep Budhiraja and Sumantra Ghoshal CASE 17 CENTRE FOR DEVELOPMENT OF TELEMATICS: SWITCHING ON THE TELECOM REVOLUTION IN INDIA 532Pradeep Kanta Ray CASE 18 HERO HONDA MOTORS: A WEB OF RELATIONSHIPS 553 Gita Piramal, Sudeep Budhiraja and Sumantra Ghoshal Part 4: Transforming Leadership Philosophy 587 CASE 19 HOUSING DEVELOPMENT FINANCE CORPORATION: THE EXTRAORDINARY-ORDINARY COMPANY 589 Sudeep Budhiraja, Gita Piramal and Sumantra Ghoshal CASE 20 INFOSYS TECHNOLOGIES LIMITED: GOING GLOBAL 618 Kavita Abraham and Sumantra Ghoshal INDEX 640