CONTENTS Introduction GLOBAL COMPETITION9 On the Brave New World 1. Taking on China . , . and Everyone Else 10 2. Is China for Everyone? IS 3. Regarding Russia 19 4. Why Paris Burned 24 5. Vive 1'Europe-Just Not Yet 30 6. Outsourcing Is Forever 35 7. Getting Global Before It Gets You 38 8. The Home Field Advantage . 41 LEADERSHIP 45 On Being a Better Boss 9. Are Leaders Born or Made? 46 10. The Leadership Mind-Set 49 11. Tough Guys Finish First 5 2 12. The Ultimate Values Test 5 7 13. When to Cut the Cord 59 14. The Courage to Become a Change Agent 62 15. Wrestling with Resisters 66 16. Building Trust from the Top Down 69 17. The Perilous Promotion Trap 71 18. Keeping Your People Pumped 74 19. How to Get Elected Boss 80 20. Winning the Whining Game 84 21. New Job-Old Team? 87 22. The Smarter They Are .. 89 MANAGEMENT PRINCIPLES AND PRACTICES * 93 On Running a Business to Win 23. Getting the Best People 95 2 4. The Fight Against Phoniness 99 25. The Limits of Candor-or Not 101 26. The Case for Differentiation . . . Even in Sweden 103 2 7. Strategy for Big and Small Alike 106 28. The Consultant Conundrum 110 29. The Danger of Doing Nothing 112 30. How Healthy Is Your Company? 115 31. The Real Job of HR 119 32. Staff Functionaries . . . and Other Filters 123 33. Stopping Job Cuts Before They Happen 127 34. No More B.S. Budgeting 131 3 5. Not Invented Where ? 136 36. Making Sense of Matrixes 140 37. The Uses and Abuses of Gut Instinct 144 38. What Becomes a Salesperson Most 148 39. The Slippery Slope of Open Books 151 40. Preventing a Corporate Katrina 1S3 41. What's Holding Women Back 157 42. Paying Big-Time for Failure 161 CAREERS 167 On Life, Liberty, and the Pursuit of a Promotion 43. What Should I Do with the Rest of My Life? 168 44. Picking the Right Path 171 45.1 Am Who I Am 173 46. Does an MBA Really Matter? 175 47. Dear Graduate 178 48. Big Company or Start-up? 181 49. It Starts with Self-Confidence 183 50. The Truth About Mentoring 187 51.TheBadBossNo-Brainer 190 52. We've Just Been Acquired and I Hate It 193 53. From Hero to Zero 196 54. Am I an Entrepreneur? 199 55. A Case of Embedded Reputation? 202 56. Why Can't I Get Hired? - 205 57. They're Telling You Something 208 58. Welcome to the Government, Kid 210 59. Knowing When to Fold 'Em 213 60. Are You a Boss Hater? 216 61. Looking for a Second Act 219 62. Can You Hear It? 221 PRIVATELY HELD 223 On Working for the Family 63. But What About Tomorrow? 224 64. The Nitty-Gritty on Nepotism 227 65. The Consequences of Cashing Out 230 66. Bringing the Outside In 232 WINNING AND LOSING 235 On Why Business Is Good 67. The Wages of SOX 236 68. The Cocktail Party Conspiracy Theory 240 69. What to Tell the Grandchildren 242 70. Good-Bye, Genghis Khan 245 71. And the Losers Are . . . 248 72. What's Right About Wal-Mart 250 73. The Real Verdict on Business 256 74. What Do You Call Winning? 260