CONTENTS: Acknowledgments ix About the Authors xi Introduction and Executive Summary xiii 1. Addressing the Confusion About Sustainability : The Typical Executive View 1 2. Determining Scope : An Operational Definition of Sustainability 17 3. The Value of Sustainability : Why Bother? 33 4. Building an SOS : The Key Elements and Basic Structure 123 5. SOS Standards : The Roadmap for Change 163 6. Strategic Planning for Focused Sustainability Improvement 189 7. Selecting Goals and Indicators 225 8. Bringing Sustainability to the Front Line : Deployment, Integration, and Alignment 257 9. Data Systems, Auditing, and Other Monitoring and Accountability Mechanisms 281 10. Transparent Sustainability Reporting 309 11. Stakeholder Engagement ; The Role of NGOs 373 12. Approach to Sustainability for Small and Struggling Companies 419 13. Approach to Sustainability for NGOs 431 14. Approach to Sustainability for Governmental Organizations 441 15. Approach to Sustainability for Colleges and Universities 477 16. Keeping the Initiative Alive : Making the SOS Sustainable 543 Appendics Appendix 1 Summary of Sustainability Trends 551 Appendix 2 Sustainability-Related Codes of Organizational Behavior 647 Appendix 3 Sustainability-Related Management System Standards 687 Appendix 4 Planning Forms for Assessing Prioritizing Sustainability Risks and Opportunities 703 Appendix 5 Method for Calculating Savings and Cost Avoidance for Baxter's Environmental Financial Statement 709 Appendix 6 Examples of Sustainability Issues for Various Functional Groups 713 Appendix 7 Examples of Sustainability Metrics 725 Appendix 8 Sustainability Resources for Universities 751 Acronyms 779 Index 789