Contents Preface A cknowledgements Total Project Management: An Overview 1. Introduction and Scope 1 2. Project Concept 2 3. Project Characteristics6 4. Project Management 11 5. Project Management Process Groups 17 6. Project Stakeholders 21 7. Role of a Project Manager 24 8. Main Causes of Project Failure 26 9. Project Management Knowledge Areas 29 2. Project Formulation and Appraisal 1. Introduction 32 2. Salient Features 33 3. Need and Justification 33 4. Policy Issues 34 5. Demand and Market 35 6. Technical Aspects 36 7. Infrastructure and Manpower 38 8. Environmental Aspects 39 9. Project Implemenation Plan 40 10. Cost Estimates 46 11. Project Income/Revenues 48 12. Financing the Project 48 13. Financial Analysis51 14. Economic Analysis 59 15. Risk Analysis64 16. Project Appraisal66 17. Investment Decision-Making 67 18. Project Approval, Documentation and Financial Closure 68 19. Project Implementation Strategy 69 3. Project Management Organisation 71 1. Introduction and Scope 71 2. Project Organisation Concept 73 3. Project Management Organisation 78 4. Project Performing Organisation Structure 82 5. Responsibility Assignment Matrix (RAM) Chart85 6. Code of Ethics 86 7. Leadership in Project Management 92 4. Project Works Scope and Integration Management 96 1. Introduction and Scope96 2. Work Scope Definition Processes98 3. Project Work Scope Integrated Planning Process 220 4. Project Work Scope Control System226 5. Project Close Up223 6. Importance of Project Work Breakdown Structure224 5. Project Time Management 131 1. Introduction and Scope232 2. Activities Identification Process233 3. Activity Duration and Resources Estimation Process240 4. Activities Networking Process244 5. Project Time-Cost Trade-off Technique2 72 6. Network-Based Complex Projects Scheduling Process2 78 7. Line-of-Balance Based Repetitive Projects Scheduling Process295 8. Project Time Schedule Controlling Process 207 9. Critical Chain Project Management (CCPM) 225 6. Project Resources Management 222 1. Introduction and Scope222 2. Planning Workers223 3. Planning Materials231 4. Planning Equipment244 5. Resources Productivity Control 250 7. Project Cost Management 254 1. Introduction and Scope254 2. Project Costs Estimation - An Overview25 7 3. Costs Planning Process262 4. Cost Budgeting Process277 5. Costs Controlling Process 289 6. Earned Value Management System 297 8. Product Quality and Environment Management 306 1. Introduction and Scope306 2. Quality Concept308 3. Product Quality Management Processes315 4. Traditional Quality Management Tools and Techniques318 5. Project Quality Management System 320 6. Project Environment Management System 321 7. Workers' Occupational Health and Safety Management System 323 8. Product Quality Cost/Benefit Analysis325 9. Total Project Management vs Total Quality Management 32 7 9. Project Procurement Contracts Management: An Overview 331 1. Introduction and Scope331 2. Contract Legal Framework 333 3. Construction Contract Procurement Planning 338 4. Construction Contracts Procurement Processes 344 5. Construction Contracts Administration Practices347 6. Disputes, Claims and the Mode of Settlement 360 7. Guidelines for Minimising Problems during Contract Administration 368 Appendix to Chapter 9 370 10. Project Risk Management-An Overview 397 1. Introduction and Objectives 397 2. Risk Defined 399 3. Risk Management Strategy 400 4. Risks Identification 402 5. Risks Assessment Methodology 408 6. Risk Response Plan Development 425 7. Project Risks Control Methodology 430 8. The Human Side of Risk Management 433 9. Role of the Project Manager in Managing Risks 434 10. The Benefits of Managing Project Risk 434 11. Project Management Information System (PMIS) 436 1. Introduction and Scope436 2. Information Needs for Managing Projects and IT Support438 3. Strategy for Implementing PMIS 444 4. Input Data Structuring and Codification Process 449 5. Performance Data Reporting and Analysis Process 460 6. Information Retrieval Using Project Management Software Support 468 7. Information Communication Process 476 8. Project Documents Management Process 481 9. Role of Project Management Office (PMO) in PMIS 483 10. Benefits of Establishing PMIS 485 Appendix to Chapter 11 487 Bibliography 502 Index 509 Authors' Profiles 515