CONTENTS Preface 7 Section One: CONCEPTS AND INTERVENTIONS 1. Organization Development: An Introduction Keith C. D'Souza and Kuldeep Singh 21 2. Dynamics of Planned Change: A Checklist for OD Practitioners S. Ramnarayan and Priyanka Grover 37 3. Training-based OD Interventions: Diagnosing Organizational Issues through Training Workshops S. Ramnarayan and V. Nilakant 62 4. Person-focused OD Interventions Udai Pareek 76 5. Role-focused OD Interventions Udai Pareek 103 6. Action Research Approach to Organizational Change E. Sendil Kumar and S. Ramnarayan 136 7. Process Consultation Approach to Change S. Ramnarayan and E. Sendil Kumar 151 8. Planning OD Strategy Ishwar Dayal 160 Section Two: EXPERIENCES AND REFLECTIONS 9. OD Interventions in Indian Organizations IndiraJ. Parikh 171 10. Reminiscences of Two Unrepentant OD Consultants: The Case ofChemcorp V. Nilakant and S, Ramnarayan 185 11. Survey Feedback as OD Intervention: Some Experiences XV. Rao 196 12. HRD Audit as an OD Intervention: Experiences from Indian Industry XV. Rao 211 13. OD in a Voluntary Organization: An Experience Udai Pareek and Somnath Chattopadhyay 222 14. A Practitioner's View of the OD Consulting Process Shekhar Damle 237 Section Three: CONTEMPORARY ISSUES AND STRATEGIES 15. OD and Strategic Management MB. Athreya 255 16. OD and the Quality Movement Jagdeep S. Chhokar 277 17. Changing Organizational Mindsets: A Challenge for OD Practitioners C.M. Ramesh 302 18. OD in Non-government Organizations DiptiSettii 318 19. Power, Politics, and OD Udai Pareek 329 20. Organizational Value Systems: An Alternative Perspective in OD Vijay Padaki and Rupande Padakf 349 21. Kindling Learning Processes in Organizations S. Ramnarayan 383 The Editors 400 The Contributors 402 Index404