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Managing projects well Book

By: Material type: TextTextPublication details: Amsterdam Butterworth-Heinemann 2008Description: xi,220pISBN:
  • 8131213438
Subject(s):
DDC classification:
  • 658.404 BEN
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Item type Current library Collection Call number Status Notes Date due Barcode Item holds
Book CEPT Library Faculty of Technology 658.404 BEN Available Status:Catalogued;Bill No:38722 003731
Total holds: 0

SECTION 1 About projects and quality 1 A new view of concepts 2 What is a project, anyway? 3 Products and processes 4 Project cascading and size 5 A different view of leaders, managers, and employees 6 The role of the project manager 6 The difference between management and leadership 9 Additional responsibilities of the project manager 10 The significant role of the project team member 10 Summary of technical concepts 14 Summary of behavioural concepts 16 2 Building the product right 19 Why is product quality important? 19 Magic and misery in products and projects 19 A quick refresher of quality principles 21 Is quality really free? 22 How have we forgotten these lessons? 34 SECTION 2 Getting your own house in order 3 Managing time, a new way 40 Urgency and importance 41 Strengths, and areas for improvement 44 Where has the time gone? 47 Time Wasters 51 4 Changing habits and NLP Why does NLP work? The NLP swish technique The swish pattern 5 Planning your day A daily structured technique General daily planning 6 Dynamics of Change Change is like betrayal Change takes time Prepare people Past knowledge biases results Set sights higher progressively Summary Important lessons on the introduction of organisational change Important skill development Goals of change 7 Your real, ideal and expected self Walking the talk Why is being real so important? Concepts and definitions Skills Goals 8 Handling stress Stress prevention techniques Correction techniques Thorough method Quick method 86] SECTION 3 Getting other's houses in order 9 One on one dynamics 90! Good communication 90 One on one dynamics 96 Building Rapport 96 NLP presuppositions 103 Representational systems 103 Recognising preferred systems-verbal rapport 104 Visual systems 104 Auditory systems 104 Kinesthetic systems . 105 Other systems 105 Matching and leading 110 Sorting styles 115 Logical levels 116 Pattern categories 117 Being an effective listener 117 A word on active listening 121 Walking in the other's shoes 121 Perceptual positions 126 Managing your boss 132 Significant others 132 Filter categories 134 Managerial communication styles 134 10 Written communication 136 11 Working with groups 139 Using metaphors and strategies 139 Metaphors 140 Strategies 141 Good salesmanship 151 Effective groups-team dynamics 153 Task/relationship 153 Group synergy 154 Ownership 154 Moderate conflict 154 Handling people and stimulating others 155 Process, not content 155 Dysfunctional behaviours 155 Effective meetings 157 Problem solving steps 159 The dreamer stage 161 The realist stage 163 The critic stage 163 Effective staffing and work 164

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