CONTENTS Preface vii Acknowledgement viii List of Case Studies xxii List of Illustrations xxiii List of Abbreviations xxv 1.Trends in the World of Business 2 2.Information and Its Value 12 3.Basics of Management and Organization 44 4.Information and Decision-making 62 5.Systems Concepts and Approach 82 6.Information Systems in Organizations 98 7.Strategy and Information Systems (IS) 132 8.Information Systems Planning 154 9.Information System Analysis and Design 166 10. Developing Information Systems 188 11. Information Systems Implementation and Evaluation 210 12. Database Management System 226 13. Information Security 246 14. Issues in Information System Management 268 15. Decision Support Systems and Expert systems 296 16. Enterprise Architecture and Systems 318 Appendix 1: Basics of Information Technology and Networking 338 Appendix 2: Emerging Areas of Information Systems 346 Appendix 3: MIS Applications 356 Subject Index 366 Author Index 370