CONTENTS AT A GLANCE FOREWORD BY RAY STATA xxiii PREFACE xxix INTRODUCTION: THE BIRTH OF AN IDEA xxxiii PART I: IDEALIZED DESIGN: THE BASICS 1 CHAPTER 1: THE STAGES OF IDEALIZED DESIGN 3 CHAPTER 2: ORGANIZING THE PROCESS 27 CHAPTER 3.- PREPARING FOR AN IDEALIZED DESIGN PROCESS 43 PART II: IDEALIZED DESIGN: APPLICATIONS-THE PROCESS IN ACTION 59 CHAPTER 4: BUSINESS ENTERPRISES 61 CHAPTER 5: NOWOR-PROFIT AND GOVERNMENT ORGANIZATIONS 87 CHAPTER 6.-PROCESS IMPROVEMENT 103 CHAPTER 7: PROBLEM DISSOLVING 117 CHAPTER 8: FACILITIES AND SITES DESIGN 129 CHAPTER 9: TAKE THE PLUNGE 137 PART III: IDEALIZED DESIGN: NO LIMIT-APPLICATIONS TO WORLD CHALLENGES 145 CHAPTER 10: THE URBAN CHALLENGE 147 CHAPTER 11: THE HEALTH-CARE CHALLENGE 159 CHAPTER 12.- THE CHALLENGE TO GOVERNMENT 171 PART IV: COMPLETE IDEALIZED DESIGNS 187 CHAPTER 13.- ENERGETICS (BUSINESS ENTERPRISE) 189 CHAPTER 14: ACADEMY OF VOCAL ARTS (NOT-FOR-PROFIT) 219 CHAPTER 15: WHITE HOUSE COMMUNICATIONS AGENCY (GOVERNMENT) 235 ENDNOTES 265 ANNOTATED BIBLIOGRAPHY 267 INDEX 277