Harvard business review on managing health care

Material type: Text

TextSeries: Harvard business review paperback seriesPublication details: Boston Harvard Business School Press 2007Description: vii,184pISBN:

1422121070

Subject(s):

Health facilities--Business management Health services administration Organizational change

DDC classification:

362.1068

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Holdings
Item type	Current library	Collection	Call number	Status	Notes	Date due	Barcode	Item holds
Book	CEPT Library	Faculty of Architecture	362.1068	Available	Status:Catalogued;Bill No:IN268		005582

Total holds: 0

CONTENTS Why Innovation inHealth Care Is So Hard 1 REGINA E. HERZLINGER Presenteeism : At Work-But Out of It 27 PAUL HEMP Change Through Persuasion 51 DAVID A. GARVIN AND MICHAEL A. ROBERTO Clueing In Customers 73 LEONARD L. BERRY AND NEELI BENDAPUDI Just-in-time Delivery Comes to Knowledge Management 89 THOMAS H. DAVENPORT AND JOHN GLASER Let's Put Consumers in Charge of Health Care 105 REGINA E. HERZLINGER Saving Money, Saving Lives 131 JON MELIONES Will Disruptive Innovations Cure Health Care ? 149 CLAYTON M. CHRISTENSEN, RICHARD BOHMER AND JOHN KENAGY About the Contributors 175 Index 177

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