Normal view
MARC view
- 658.53
Entry Personal Name
001 - CONTROL NUMBER
- control field: 60299
003 - CONTROL NUMBER IDENTIFIER
- control field: OSt
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20180614095713.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 180614|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: OSt
- Transcribing agency: OSt
100 ## - HEADING--PERSONAL NAME
- Personal name: 658.53
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (OSt)49303: Jacka, J. Mike 60298, Business process mapping workbook : improving customer satisfaction, 2009