Performance assessment of public transport system (Softcopy is also available) (Record no. 68292)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03951nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201105s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | P TH-2505 |
| Item number | SAW |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sawant, Nishant Ankush (PG180634) |
| 245 #0 - TITLE STATEMENT | |
| Title | Performance assessment of public transport system (Softcopy is also available) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc | 2020 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii,79,xiii-xxxvii,27p. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents <br/>Undertaking i <br/>Certificate iii <br/>Acknowledgments v <br/>Abstract vii <br/>Table of Contents . ix <br/>List of figures xiii <br/>List of tables xi <br/>1 Introduction 1 <br/>1.1 Background . 1 <br/>1.2 Need for the study 2 <br/>1.3 Aim 4 <br/>1.4 Objectives.. 4 <br/>1.5 Research Methodology . 4 <br/>1.6 Research Framework 5 <br/>1.7 Data collection – 6 <br/>1.7.1 Primary data – User/Non-user survey 6 <br/>1.7.2 Secondary data 6 <br/>2 Literature Review 7 <br/>2.1 Overview 7 <br/>2.2 Role of Customer satisfaction in public transport 8 <br/>2.3 Factors affecting public transit ridership 8 <br/>2.4 Performance Evaluation 13 <br/>2.4.1 Importance-Satisfaction Analysis (ISA) 13 <br/>2.4.2 Analysis of variance 18 <br/>2.4.3 Comparison between different methods of public transport evaluation 20 <br/>2.5 Key findings 21 <br/>3 Case study - Mumbai 24 <br/>3.1 City overview 24 <br/>3.1.1 Geographic features 24 <br/>3.1.2 Economy 24 <br/>3.1.3 Demographic features 25 <br/>3.2 Existing Public Transport scenario 26 <br/>3.2.1 Suburban railway 26 <br/>3.2.2 Mumbai metro line 1 26 <br/>3.2.3 Intermediate public transport (Auto/Taxi) 26 <br/>3.2.4 BEST – Brihanmumbai Electric Supply and Transport 27 <br/>3.2.4.1 Types of routes 29 <br/>3.2.4.2 Bus fare structure w.e.f. July 2009 (Authority, 2019) 30 <br/>3.2.4.3 Type of buses 31 <br/>3.2.4.4 Performance assessment of BEST bus 32 <br/>3.3 Data collection 33 <br/>3.3.1 Primary data – User/Non-user survey 33 <br/>3.4 Depot selection - 34 <br/>3.5 Sampling 35 <br/>4 Data analysis 36 <br/>4.1 Best user data 36 <br/>4.1.1 Socio-economic details 36 <br/>4.1.2 Travel Characteristics 38 <br/>4.2 NON-USER DATA 40 <br/>4.2.1 Socio-economic characteristics 40 <br/>4.2.2 Travel characteristics 42 <br/>4.3 Importance-Performance analysis 43 <br/>4.3.1 BEST user perception analysis 44 <br/>4.3.2 Non-user perception towards BEST 52 <br/>4.4 Analysis of variance (ANOVA) 56 <br/>4.4.1 ANOVA for BEST user perception score 56 <br/>4.4.2 ANOVA for BEST user importance score 59 <br/>4.4.3 ANOVA for BEST non-user importance score 63 <br/>4.5 Key findings of IPA and ANOVA 67 <br/>5 Conclusions and Recommendations 72 <br/>5.1 Conclusion 72 <br/>5.2 Operator’s perception towards existing issues and their strategies 74 <br/>5.3 Issues and recommendations 75 <br/>References xiii <br/>Appendix 1: BEST user survey form xviii <br/>Appendix 2: BEST non-user survey form xxii <br/>Appendix 3: ANOVA outputs of user perception xxiv <br/>Appendix 4: ANOVA outputs of user importance xxviii <br/>Appendix 5: ANOVA outputs of non-user importance xxxii <br/>Appendix 6 : BEST secondary data xxxvi<br/> |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sinha, Shalini (Guide) |
| 890 ## - Country | |
| Country | India |
| 891 ## - Topic | |
| Topic | 2018 Batch |
| 891 ## - Topic | |
| Topic | FP-PG |
| 891 ## - Topic | |
| Topic | Master of Urban Transport Systems |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Withdrawn status | Home library | Current library | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Faculty of Planning | CEPT Library | CEPT Library | 06/11/2020 | Faculty of Planning | P TH-2505 SAW | 022952 | 05/11/2020 | 05/11/2020 | Thesis |