Performance of local government : analysis of governance framework and technolgy interventions on service delivery (Softcopy is also available) (Record no. 56166)
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| fixed length control field | 04812nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190606s9999||||xx |||||||||||||| ||und|| |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | MTM TH-0184 |
| Item number | PAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Patel, Pooja J. (PM001817) |
| 245 #0 - TITLE STATEMENT | |
| Title | Performance of local government : analysis of governance framework and technolgy interventions on service delivery (Softcopy is also available) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 130p. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | CONTENTS<br/>Declaration 2 <br/>Acknowledgement 3 <br/>List of Figures 4 <br/>List of Tables 6 <br/>Abbreviations 8 <br/>Abstract 9 <br/>Executive Summary 10 <br/>Chapter: 1 Introduction 15 <br/>1.1 Background 15 <br/>1.2 Problem Statement 16 <br/>1.3 Research Questions 16 <br/>1.4 Research Objectives 16 <br/>1.5 Scope of Work 16 <br/>1.5 Methodology 17 <br/>Chapter: 2 Literature Review 18 <br/>2.1 The Constitution (74th Amendment) Act, 1992 18 <br/>2.2 Sustainable Financing for Indian Cities 20 <br/>2.3 Pragmatic Municipal Finance Reform: Lessons from policy in South Africa, Brazil and select experiences in India 20 <br/>2.4 Municipal Budgets in India: Comparison across five Cities 21 <br/>2.5 openbudgetsindia – Sources of Receipts / Income of Municipalities 21 <br/>2.6 Calculating City-Level GDP In India In Terms of Property Tax 22 <br/>2.7 Municipal Budget Manual – Tamil Nadu Urban Development 22 <br/>2.8 Municipal Finances in India 22 <br/>2.9 World Bank Indicators Measure Good Governance 22 <br/>2.10 Good Governance – what we think it is and what we really measure 22 <br/>2.11 The Inter-Dimensional Analysis of Urban Development 23 <br/>2.12 Governance Indicators 23 <br/>2.13 What is Good Governance? 23 <br/>2.14 Madrid - Improving Private-Sector Provisioned Urban Services with Technology Platform 24 <br/>2.15 Integrating Government Services in Flemish Region 24 <br/>2.16 JNNURM – Mandatory reforms: Community Participation Law 24 <br/>2.17 Municipal Bonds _ Policy brief by JANAAGRAHA 25 <br/>2.18 Jannagraha City System Survey (ASICS) 25 <br/>2.19 Livability Index by Ministry of urban development 28 <br/>2.20 Governance Framework for Delivery of Urban Services 28 <br/>2.21 ICT in Urban Services_ Compendium of global good practices 29 <br/>2.22 JNNURM Public Disclosure Law: State Level Reform 29 <br/>2.23 Integrating Government Services in Flemish Region 30 <br/>2.24 Citizen Satisfaction on Service Delivery 30 <br/>2.25 Community Participation in Municipal Governance. 31 <br/>2.26 How smart are our cities? 32 <br/>Chapter: 3 The Karnataka Municipal Corporation Act 36 <br/>3.1 The criteria for municipal corporation 36 <br/>3.2 Reservation 37 <br/>3.3 The organisational structure with respect to functioning of ULBs in the State 37 <br/>3.4 Municipal Authorities 37 <br/>Chapter: 4 Data Collection Tools 43 <br/>4.1 Overview of tools 43 <br/>4.1.1 Governance Checklist 43 <br/>4.1.2 Municipal Services... 48 <br/>4.1.3 Citizens survey 48 <br/>Chapter: 5 Karnataka State 52 <br/>Chapter: 6 Bengaluru 53 <br/>6.1 Profile of the city 53 <br/>6.2 Evolution of BBMP 53 <br/>6.3 Governance Checklist Data 54 <br/>6.3. 1. Organizational structure: 54 <br/>6.3.2. Financial management: 56 <br/>6.3.3 Transparency 68 <br/>6.3.4 Citizen participation 69 <br/>6.3.5 Service Delivery 75 <br/>6.3.6 Technology Intervention 82 <br/>Chapter 7: Hubbali - Dharwad 87 <br/>7.1 Profile of the city 87 <br/>7.2 Evolution of Hubbali – Dharwad Municipal Corporation (HDMC) 87 <br/>7.3 Governance Checklist Data 87 <br/>7.3.1 Organizational structure: 87 <br/>7.3.2. Financial management: 89 <br/>7.3.3 Transparency 93 <br/>7.3.4 Citizen participation . 94 <br/>7.3.5 Service Delivery.. 95 <br/>7.3.6 Technology Intervention 103 <br/>Chapter 8: Mangaluru 107 <br/>8.1 Profile of the city 107 <br/>8.2 Evolution of MCC 107 <br/>8.3 Governance Checklist Data 108 <br/>8.3. 1. Organizational structure: 108 <br/>8.3.2. Financial management: 109 <br/>8.3.3 Transparency 113 <br/>8.3.4 Citizen participation 114 <br/>8.3.5 Service Delivery 115 <br/>8.3.6 Technology Intervention 122 <br/>Chapter 9: Composite scoring and Recomendations 126 <br/>9.1 Organization 126 <br/>9.2 Financial Management . 126 <br/>9.3 Transparency 127 <br/>9.4 Citizen Participation 127 <br/>9.5 Service Delivery 127 <br/>9.6 Technology Intervention 127 <br/>Chapter 10: Conclusion 128 <br/> |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Doctor, Gayatri (Guide) |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Samuel, Mercy (Guide) |
| 890 ## - Country | |
| Country | India |
| 891 ## - Topic | |
| Topic | 2017 Batch |
| 891 ## - Topic | |
| Topic | FM-PG |
| 891 ## - Topic | |
| Topic | Master in Technology Management |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Withdrawn status | Home library | Current library | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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| Dewey Decimal Classification | Faculty of Management | CEPT Library | CEPT Library | 06/06/2019 | Faculty of Management | MTM TH-0184 | 021132 | 06/06/2019 | 06/06/2019 | Thesis |