| General note |
CONTENTS Part I INTRODUCTION 1 1.Scope of Industrial Psychology3 The .Subject Matter of Psychology, 5 Psychology Applied to Industrial Problems. 12 Industrial Psychology as a Profession, 20 2. Methodology of Industrial Psychology 25 Essentials of the Scientific Method, 25 Naturalistic Observation, 28 The Experimental Method, 32 Clinical Observation, 37 Statistics, 38 Part II PERSONNEL PSYCHOLOGY 63 3.Prediction and Performance Criteria 65 Preliminary Considerations, 65 Objecthf Criteria, 68 Subjective Criteria, 71 Criterion Combination. 84 Predictive Validity. 86 Group Predictions, 89 Individual Prediction, 91 4. Job Analysis 95 Ways in Which Job Analysis Is Used, 95 Sources of Information for Job Analysis, 99 Assembling Job Analysis Information, 104 Job Specification, 107 5.Principles of Psychological Testing 113 The Nature of Psychological Tests, 114 Reliability, 125 Validity, 131 Interpreting Test Scores, 136 Ethical-Moral-Legal Considerations, 138 6.Preemployment Evaluation Techniques142 Application Forms, 143 The Employment Interview, 147 Testing, 157 7-Employee Training 173 Learning Principles Underlying Industrial Training, 175 Preliminary Considerations in Developing Training Programs, 184 Implementing Training Programs, 190 Evaluating Training Outcomes and Procedures, 196 Training the Trainer, 199 Part III HUMAN FACTORS PSYCHOLOGY 205 8.Work Environment207 Fatigue and Boredom Differentiated, 208 Fatigue, 209 Boredom. 219 The Work Environment, 225 9.Safety and Accident Control 240 Causes of Accidents, 241 Accident-Proneness, 253 Accident Control, 257 10.Engineering Psychology264 Task Simplification, 265 Man-Machine Systems, '269 Input Linkage between Man and Machine, 275 Central Control Processes, 278 Output Linkage between Man and Machine, 280 Part IV HUMAN RELATIONS PSYCHOLOGY 283 11.The Human Relations Movement: Two Classic Experiments 285 The Hawthorne Studies, 285 The Tavistock Institute Coal Mining Study, 299 The Human Relations Movement, 302 Test Construction, 120 12.Behavioral Management Theorists 304 McGregor: Theory X and Theory Y, 304 Herberg: Motivation-Hygiene Theory, 311 Likert: Participative Organization, 316 13.Leadership Research and Management Development 326 Leadership Research, 326 Managerial Selection and Assessment, 343 Management Development, 346 Case Study, 355 Part V ORGANIZATIONAL PSYCHOLOGY 361 14.The Experimental Approach to Organizational Research 363 Decision Making in an Organi/ation, 364 Worker Productivity and Cognitive Dissonance about Wage Inequities, 367 A Further Clarification of Equity Theory, 372 Postscript. 374 15.Effective Group Functioning 376 Groups versus Individuals, 377 Variables Affecting Group Performance, 383 16.Motivation and Job Satisfaction 393 Motivation, 393 Job Satisfaction, 400 17.Planned Organizational Change414 Principles of Planned Organisation Change, 414 Five Field Studies of Organizational Change. 417 Part VI CONSUMER PSYCHOLOGY 431 18.Consumer Research 433 Scope of Consumer Research, 434 Consumer Research Methods, 439 Factors Influencing Consumer Choice. 446 19.Advertising and Selling 453 Advertising, 453 Selling, 463 APPENDIXES 473 A.Statistical Computation 476 B.Taylor-Russell Tables for Group Prediction 503 C.Expectancy Tables for Individual Prediction 514 References517 Name Index . 543 Subject Index549 |
