Design thinking : the handbook
Uebernickel, Falk & Others
Design thinking : the handbook - Singapore WS Professional Pub. 2020 - 303,iip.
Content
Imprint 4
Dedication 5
This book 6
Setup: Introduction and reading instructions 11
Thank you ! 13
Bibliography 294
Index 298
The authors 302
1 METHOD OVERVIEW 15
What is Design Thinking? 16
The micro-cycle-how design thinkers work 24
Overview 24
Problem definition and redefinition 26
Need finding and synthesis 27
Ideation 30
Prototyping 31
Testing 34
The macro-process: the 7+1 phases of design thinking 36
Overview 36
Design Space Exploration 40
Critical function prototype and critical experience prototype 42
Dark horse prototype 44
Funky prototype (integrated prototype) 46
Functional prototype 47
X-is-finished prototype 48
Final prototype 49
The design thinking toolbox 50
The design thinking code 52
The team 56
Implementation in companies 60
2 TOOLKIT 63
Setup 64
Project planning 64
Infrastructure 71
Team setup 73
Post-its 78
DNA analysis method 82
Problem definition and redefinition 86
Defining the question statement 88
Stretch goals 90
Framing and reframing 92
Get inspiration from the future 94
Need finding and synthesis 96
Need finding cycle 98
Guidelines for expressing needs 100
Sampling techniques 101
Target group identification 102
Focus groups 104
Interviews 106
Observation 109
Engagement 111
Benchmarking 112
Frameworks 114
Field notes 116
Mood board 118
AEIOU 120
Empathy map 122
Netnography 124
Persona 125
Why-how laddering 128
5Whys 129
Point of view 130
Lead user 132
Camera study 133
Ideation 136
Brainstorming 138
Brainwriting 140
Six thinking hats/lateral thinking 142
Power of ten 144
How might we 145
Prototyping and storytelling 146
Prototyping 148
Wireframing 150
Mock-ups 152
Open hardware 154
Roleplay 156
Bodystorming 158
Paper prototyping 160
Storytelling and storywriting 162
Comics 164
Rapid 30 prototyping 166
Video prototyping 168
Service blueprinting 170
Sketches and scribbles 172
Photoshop prototyping 174
Combined prototyping 176
Town planning 178
Business model prototypes 180
Confluence dynagram 182
Testing 184
Consumer clinics 186
Usability testing 187
NABC pitch 188
Pechakucha 189
Need-finding techniques 190
Warm-ups 192
Spaghetti tower 194
Yes but, yes and 196
Races 198
Assembly 200
Stick figures 202
Feedback 204
I like, I wish, what if 206
Plus or delta 208
Feedback capture grid 210
Critical reading checklist 212
Declaration of consent 213
9789811202148
Recreation centers
Management--Technological innovations
New products
Project management
Architecture
745.4071 / UEB
Design thinking : the handbook - Singapore WS Professional Pub. 2020 - 303,iip.
Content
Imprint 4
Dedication 5
This book 6
Setup: Introduction and reading instructions 11
Thank you ! 13
Bibliography 294
Index 298
The authors 302
1 METHOD OVERVIEW 15
What is Design Thinking? 16
The micro-cycle-how design thinkers work 24
Overview 24
Problem definition and redefinition 26
Need finding and synthesis 27
Ideation 30
Prototyping 31
Testing 34
The macro-process: the 7+1 phases of design thinking 36
Overview 36
Design Space Exploration 40
Critical function prototype and critical experience prototype 42
Dark horse prototype 44
Funky prototype (integrated prototype) 46
Functional prototype 47
X-is-finished prototype 48
Final prototype 49
The design thinking toolbox 50
The design thinking code 52
The team 56
Implementation in companies 60
2 TOOLKIT 63
Setup 64
Project planning 64
Infrastructure 71
Team setup 73
Post-its 78
DNA analysis method 82
Problem definition and redefinition 86
Defining the question statement 88
Stretch goals 90
Framing and reframing 92
Get inspiration from the future 94
Need finding and synthesis 96
Need finding cycle 98
Guidelines for expressing needs 100
Sampling techniques 101
Target group identification 102
Focus groups 104
Interviews 106
Observation 109
Engagement 111
Benchmarking 112
Frameworks 114
Field notes 116
Mood board 118
AEIOU 120
Empathy map 122
Netnography 124
Persona 125
Why-how laddering 128
5Whys 129
Point of view 130
Lead user 132
Camera study 133
Ideation 136
Brainstorming 138
Brainwriting 140
Six thinking hats/lateral thinking 142
Power of ten 144
How might we 145
Prototyping and storytelling 146
Prototyping 148
Wireframing 150
Mock-ups 152
Open hardware 154
Roleplay 156
Bodystorming 158
Paper prototyping 160
Storytelling and storywriting 162
Comics 164
Rapid 30 prototyping 166
Video prototyping 168
Service blueprinting 170
Sketches and scribbles 172
Photoshop prototyping 174
Combined prototyping 176
Town planning 178
Business model prototypes 180
Confluence dynagram 182
Testing 184
Consumer clinics 186
Usability testing 187
NABC pitch 188
Pechakucha 189
Need-finding techniques 190
Warm-ups 192
Spaghetti tower 194
Yes but, yes and 196
Races 198
Assembly 200
Stick figures 202
Feedback 204
I like, I wish, what if 206
Plus or delta 208
Feedback capture grid 210
Critical reading checklist 212
Declaration of consent 213
9789811202148
Recreation centers
Management--Technological innovations
New products
Project management
Architecture
745.4071 / UEB