Service operation management perspective to city bus transport service : service operation management studio Monsoon Semester, 2019

Service operation management perspective to city bus transport service : service operation management studio Monsoon Semester, 2019 - Ahmedabad Faculty of Management, CEPT University 2019 - 164p.

Contents
Introduction 17
Adoption strategies & facilitators for the Outreach of Services 23
Contract Management 39
Integration of Feeder & Route Rationalization 57
Fare Collection 67
Integrated Transport Management System 83
Depot Management 97
Terminal & Bus Stop Management 111
Incident Management & Bus Maintenance 123
Revenue Management 137
Fare Determination 149
Conclusion 159
References 163
Appendix 164



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