Success of urban transport project : analysis of BRTS and city bus projects funded under JnNURM : a case of janmarg : Ahmedabad BRTS (Also available on CD)

Yadav, Urvashi

Success of urban transport project : analysis of BRTS and city bus projects funded under JnNURM : a case of janmarg : Ahmedabad BRTS (Also available on CD) - 2017 - ii,3,87p.,CD-ROM

CONTENTS Executive summary 6 CHAPTER 1: INTRODUCTION 9 1.1 BACKGROUND 9 1.2 PROBLEM STATEMENT 9 1.3 SIGNIFICANCE OF THE STUDY 10 1.4 AIM 10 1.5 OBJECTIVE 10 1.5 SCOPE AND LIMITATION 10 CHAPTER 2 : RESEARCH METHODOLOGY 11 CHAPTER 3: LITERATURE STUDY 12 3.1 NEED FOR EVALUATION 12 3.2 SUCCESS : DEFINITION 13 3.3 SUCESS CRITERIA VS SUCCESS FACTOR 15 3.3.1 SUCCESS CRITERIA 15 3.3.2CRITICAL SUCCESS FACTOR 17 3.4 EVALUATION OF TRANSPORT PROJECTS: 18 3.4.1 Success of Large Infrastructure project: The Contractor’s Perspective 19 3.4.2 Ex post evaluation of transport projects-Experiences from Norway 21 3.4.3 Success and failure in urban transport infrastructure projects 24 CHAPTER 4 : CONCEPTUAL EVALUATION FRAMEWORK 28 4.1 DEFINING SUCCESS 28 4.2 MEASURING SUCCESS: PHASE WISE 29 4.3 APPROACH FOR SELECTING SUCCESS CRITERIA: 29 4.3.1 Success of Large Infrastructure project: The Contractor’s Perspective (Adelback & Johansson, 2013) 30 4.3.2 Ex post evaluation of transport projects-Experiences from Norway (Welde & Volden) 30 4.3.3 Success and failure in urban transport infrastructure projects (Allport, Brown, Glaister, & Travers, 2008) 31 4.4 FRAMEWORK: 33 4.5 OBJECTIVE 33 4.6 INTENDED USER 33 4.7 FLOW 34 4.8 EVALUATION CRITERIA 35 4.8.1 Aim/Objectives 38 4.8.2 Effective planning 38 4.8.3 Quality 39 4.8.4 Cost 39 4.8.5 Time 40 4.8.6 Stakeholder satisfaction/consultation 40 4.8.7 Durability 40 4.8.8 Political context 40 4.8.9 Change management 41 4.8.10 Lessons learned and Innovation 41 CHAPTER 5: CASE STUDY 43 5.1 CONTEXT 44 5.2 OBJECTIVE 45 5.3 SALIENT CHARACTERISTICS 46 5.4 SYSTEM CHARACTERISTICS 49 5.5 DEVELOPMENT OF JANMARG 52 5.5.1 RATIONALE BEHIND BRTS IN AHMEDABAD 52 5.5.2 UNDERSTANDING JANMARG THROUGH PHASES 53 CHAPTER 6: EVALUATION OF JANMARG USING CONCEPTUAL 65 FRAMEWORK 65 6.1 Assessment using evaluation criteria 65 6.1.1 Aim/objectives 65 6.1.2 Effective planning 66 6.1.3 Quality 67 6.1.4 Cost 70 6.1.5 Time 70 6.1.6 Stakeholder satisfaction/consultation 70 6.1.7 Durability 73 6.1.8 Political context 74 6.1.9 Change management 74 6.1.10 Lessons Learned and Innovation 75 CHAPTER 7:CONCLUSION AND RECOMENDATION 78 Bibliography 82

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