Total facility management
Atkin, Brian
Total facility management - Ed.4 - West Sussex John Wiley & Sons Ltd. 2015 - xiii,390p.
CONTENTS :
Preface to the Fourth Edition x
Abbreviations xii
Introduction 1
1. Fundamentals 3
2. Facility planning 19
3. Facility management strategy 42
4. Human resources management 59
5. Workplace productivity 68
6. Health, safety and security 85
7. The outsourcing decision 97
8. Procurement 120
9. Service delivery 147
10. Specialist services and partnership 164
11. Performance management 192
12. Maintenance management 219
13. Sustainable facilities 242
14. Change management 273
15. Information management 301
Appendices 332
Bibliography 367
References 369
Index 372
9781118655382
658.2 / ATK
Total facility management - Ed.4 - West Sussex John Wiley & Sons Ltd. 2015 - xiii,390p.
CONTENTS :
Preface to the Fourth Edition x
Abbreviations xii
Introduction 1
1. Fundamentals 3
2. Facility planning 19
3. Facility management strategy 42
4. Human resources management 59
5. Workplace productivity 68
6. Health, safety and security 85
7. The outsourcing decision 97
8. Procurement 120
9. Service delivery 147
10. Specialist services and partnership 164
11. Performance management 192
12. Maintenance management 219
13. Sustainable facilities 242
14. Change management 273
15. Information management 301
Appendices 332
Bibliography 367
References 369
Index 372
9781118655382
658.2 / ATK