Making government work.
Singh, Naunihal
Making government work. Book - New Delhi Mittal Publications 2006 - xxiv,312p.
CONTENTS Introduction: Uphill Battle, India ix PART1 FINDING YOUR LEVERAGE 1. The Five C's-Changing Government's DNA 3 2. Levels of the Game-Targeting the Strategies 29 3. Gut Check-What it takes to Use the Strategies 45 PART II THE FIVE STRATEGIES 4. The Core Strategy-Creating Clarity of Purpose 53 5. The Consequences Strategy 91 -Creating for Consequences Performance 6. The Customer Strategy 133 -Putting the Customer in the Driver's Seat 7. The Control Strategy-Shifting Control Away from the175 Top and Center 8. The Culture Strategy 211 -Creating an Entrepreneurial Culture PART III USING THE STRATEGIES 9. Aligning the Strategies 263 10. The Courage to Reinvent 281 Index 305
8183241484
350 / SIN
Making government work. Book - New Delhi Mittal Publications 2006 - xxiv,312p.
CONTENTS Introduction: Uphill Battle, India ix PART1 FINDING YOUR LEVERAGE 1. The Five C's-Changing Government's DNA 3 2. Levels of the Game-Targeting the Strategies 29 3. Gut Check-What it takes to Use the Strategies 45 PART II THE FIVE STRATEGIES 4. The Core Strategy-Creating Clarity of Purpose 53 5. The Consequences Strategy 91 -Creating for Consequences Performance 6. The Customer Strategy 133 -Putting the Customer in the Driver's Seat 7. The Control Strategy-Shifting Control Away from the175 Top and Center 8. The Culture Strategy 211 -Creating an Entrepreneurial Culture PART III USING THE STRATEGIES 9. Aligning the Strategies 263 10. The Courage to Reinvent 281 Index 305
8183241484
350 / SIN