Introduction to management : a guide for better business performance

Peel, Malcolm

Introduction to management : a guide for better business performance - Hyderabad Universities Press (India) Ltd. 2000 - v,186p.

CONTENT : Acknowledgements iv Preface v 1 WHAT IS MANAGEMENT? 1 2 LEADERSHIP. 15 3 SELF MANAGEMENT 31 4 PLANNING 44 5 ORGANISATION 54 6 MANAGING HUMAN RESOURCES 71 7 MANAGING OPERATIONS 92 8 COMMUNICATION 106 9 MANAGING INFORMATION 118 10 MANAGING FINANCE 140 11 THE CUSTOMER 153 12 THE CONTEXT OF MANAGEMENT 163 Bibliography 180 Index 184

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