Implementing IT in construction
Sommerville, James
Implementing IT in construction - Taylor & Francis Ltd.; London,New York etc 2006 - xvi,197,ip.
CONTENTS List of figures ix List of tables xi Preface xii Acknowledgements xiv Abbreviations xv 1. The role of Information Technology (IT) within the construction industry 1.1 IT developments: setting the scene 1 1.2 The role of it in construction processes 2 1.3 Project delivery 4 1.4 Riba plan of work elements (after the 1999 version) 5 1.5 E-commerce and it? 7 1.6 Summary 8 2. IT drivers within the industry 2.1 Operation of the industry from a project perspective 11 2.2 Who or what are the micro-enterprises? 11 2.3 Micro-enterprises in the UK construction paradigm 14 2.3.1 Management skills in the micro-construction enterprise 15 2.4 The 'multiplier' and 'accelerator' 19 2.5 Processes, functions and contingencies 22 2.6 Summary 23 2.7 Questions to ponder 24 3. People and IT systems 3.1 Humans and IT implementation 25 3.2 Humans and computing devices 25 3.3 Humans and work stress 32 3.3.1 Human information processing 32 3.3.2 Using sensory-motor skills 33 3.3.3 Ergonomics 37 3.4 Stress and personal issues 37 3.4.1 Options open to those managing 41 3.4.2 Training for IT 41 3.5 Summary 44 3.6 Questions to ponder 44 4. Contemporary business processes: how IT improves these processes 4.1 Introduction 47 4.2 Information management 49 4.2.1 Information in a construction project context 50 4.2.2 Information - creators and receivers 51 4.2.3 Dataflow and transfer of documentation in the construction industry 52 4.2.4 Communication in construction 54 4.2.5 The effects of inadequate information: non-integration 55 4.2.6 Construction documentation in arbitration 57 4.2.7 Decision making within the construction industry 58 4.3 Summary 60 4.4 Questions to ponder 60 5. Capturing knowledge within the construction industry 5.1 Introduction to Knowledge Management (KM) 61 5.2 Where corporate knowledge resides 62 5.3 Capturing knowledge within the industry 63 5.4 Knowledge storage and dissemination 65 5.5 IT and its role in feeding the supply chain 66 5.6 Construction supply chains 67 5.7 Construction project knowledge 67 5.8 IT as a knowledge management tool 68 5.9 Organisational learning: knowledge management 69 5.10 KM: as a catalyst for learning alliances 71 5.11 Improving performance via knowledge management 72 5.12 Summary 73 5.13 Questions to ponder 74 6. Capturing information at the project level: the reliance on paper 6.1 Introduction 75 6.2 The reliance on paper 76 6.3 The power and appeal of paper based information 76 6.4 Construction: an information rich industry 78 6.5 Quality: the influence of paper based systems 78 6.6 Construction: a paper intensive process 81 6.7 Contemporary site paper processes 83 6.8 The flow of paper information 87 6.9 Site data: a shift in the method of capture 88 6.10 Summary 89 6.11 Questions to ponder 89 7. IT tools: Electronic Document Management Systems (EDMS), extranets and mobile communication devices 7.1 Introduction to construction IT tools 91 7.2 EDMS: what are they? 92 7.3 The context of EDMS within the construction industry 93 7.4 EDMS and SME's 95 7.5 EDMS and its role in construction 96 7.6 The use and adoption of EDMS in the construction environment 97 7.7 Key functions of an EDMS 98 7.8 The cost savings of EDMS 100 7.9 Summary to EDMS 104 7.10 Project extranets 104 7.11 Mobile communications in the construction industry 106 7.12 Digital pen and paper in the construction industry: the concept 107 7.13 Digital pen and paper and PDA's: a technology and cost comparison 110 7.14 The benefits of digital pen and paper 111 7.15 Summation to mobile technology 113 7.16 Summary 114 7.17 Questions to ponder 115 8. The implementation of IT within construction organisations 8.1 Introduction 117 8.2 Preparing for IT implementation 117 8.3 Mistakes and pitfalls with IT implementation 121 8.4 Barriers to the adoption of IT 123 8.5 Legal admissability of document evidence 124 8.6 ISO 15489 126 8.7 ISO 17799 126 8.8 Summary 127 8.9 Questions to ponder 127 9. Implementing IT: reviews of industry projects and applications 9.1 Introduction 129 9.2 Three major construction projects and the use of Electronic Document Management Systems (EDMS) 130 9.2.1 Project review 1: Scottish executive road building project, overall value 110 m 132 9.2.2 Project review 2: PFI hospital, location Scotland, overall value: 100 m 134 9.2.3 Project review 3: refurbishment project 136 9.2.4 Project reviews summary 138 9.3 Implementation of business and customer care tracking system: 9.4 Implementation of facilities management systems within a public sector building (Case 5) 144 9.5 Implementation of an EDMS for the control of project documentation (Case 6) 147 9.6 Implementation of a digital pen and paper snagging application: Taylor Woodrow (Case study material courtesy of Dr. Sarah Bowden, Arup and Paul Gooding, Bsria - Comit www.comitproject.org.uk) (Case 7) 151 9.7 Construction Information Technology Alliance (CITA): pilot project for an electronic purchasing system (Case 8) 155 9.8 Implementation of a New Membership Database: the Chartered Institute of Building (CIOB) (Case 9) 158 9.9 PH Europe Ltd: implementation of an asset tracking system using Radio Frequency Identification Devices (RFID) (Case 10) 161 9.10 Implementation of a performance management system: G2 business associates (Case 11) 164 9.11 Summary 167 10. IT implementation: the do's and don'ts and the lessons learnt 10.1 Plan, implement, control and adjust (The PICA cycle) 171 10.2 Plan 172 10.3 Implement 182 10.4 Control 184 10.5 Adjust 185 10.6 The lessons learnt 186 10.7 Final comments 188 References 189 Index 195
0415370523
624.0285 / SOM
Implementing IT in construction - Taylor & Francis Ltd.; London,New York etc 2006 - xvi,197,ip.
CONTENTS List of figures ix List of tables xi Preface xii Acknowledgements xiv Abbreviations xv 1. The role of Information Technology (IT) within the construction industry 1.1 IT developments: setting the scene 1 1.2 The role of it in construction processes 2 1.3 Project delivery 4 1.4 Riba plan of work elements (after the 1999 version) 5 1.5 E-commerce and it? 7 1.6 Summary 8 2. IT drivers within the industry 2.1 Operation of the industry from a project perspective 11 2.2 Who or what are the micro-enterprises? 11 2.3 Micro-enterprises in the UK construction paradigm 14 2.3.1 Management skills in the micro-construction enterprise 15 2.4 The 'multiplier' and 'accelerator' 19 2.5 Processes, functions and contingencies 22 2.6 Summary 23 2.7 Questions to ponder 24 3. People and IT systems 3.1 Humans and IT implementation 25 3.2 Humans and computing devices 25 3.3 Humans and work stress 32 3.3.1 Human information processing 32 3.3.2 Using sensory-motor skills 33 3.3.3 Ergonomics 37 3.4 Stress and personal issues 37 3.4.1 Options open to those managing 41 3.4.2 Training for IT 41 3.5 Summary 44 3.6 Questions to ponder 44 4. Contemporary business processes: how IT improves these processes 4.1 Introduction 47 4.2 Information management 49 4.2.1 Information in a construction project context 50 4.2.2 Information - creators and receivers 51 4.2.3 Dataflow and transfer of documentation in the construction industry 52 4.2.4 Communication in construction 54 4.2.5 The effects of inadequate information: non-integration 55 4.2.6 Construction documentation in arbitration 57 4.2.7 Decision making within the construction industry 58 4.3 Summary 60 4.4 Questions to ponder 60 5. Capturing knowledge within the construction industry 5.1 Introduction to Knowledge Management (KM) 61 5.2 Where corporate knowledge resides 62 5.3 Capturing knowledge within the industry 63 5.4 Knowledge storage and dissemination 65 5.5 IT and its role in feeding the supply chain 66 5.6 Construction supply chains 67 5.7 Construction project knowledge 67 5.8 IT as a knowledge management tool 68 5.9 Organisational learning: knowledge management 69 5.10 KM: as a catalyst for learning alliances 71 5.11 Improving performance via knowledge management 72 5.12 Summary 73 5.13 Questions to ponder 74 6. Capturing information at the project level: the reliance on paper 6.1 Introduction 75 6.2 The reliance on paper 76 6.3 The power and appeal of paper based information 76 6.4 Construction: an information rich industry 78 6.5 Quality: the influence of paper based systems 78 6.6 Construction: a paper intensive process 81 6.7 Contemporary site paper processes 83 6.8 The flow of paper information 87 6.9 Site data: a shift in the method of capture 88 6.10 Summary 89 6.11 Questions to ponder 89 7. IT tools: Electronic Document Management Systems (EDMS), extranets and mobile communication devices 7.1 Introduction to construction IT tools 91 7.2 EDMS: what are they? 92 7.3 The context of EDMS within the construction industry 93 7.4 EDMS and SME's 95 7.5 EDMS and its role in construction 96 7.6 The use and adoption of EDMS in the construction environment 97 7.7 Key functions of an EDMS 98 7.8 The cost savings of EDMS 100 7.9 Summary to EDMS 104 7.10 Project extranets 104 7.11 Mobile communications in the construction industry 106 7.12 Digital pen and paper in the construction industry: the concept 107 7.13 Digital pen and paper and PDA's: a technology and cost comparison 110 7.14 The benefits of digital pen and paper 111 7.15 Summation to mobile technology 113 7.16 Summary 114 7.17 Questions to ponder 115 8. The implementation of IT within construction organisations 8.1 Introduction 117 8.2 Preparing for IT implementation 117 8.3 Mistakes and pitfalls with IT implementation 121 8.4 Barriers to the adoption of IT 123 8.5 Legal admissability of document evidence 124 8.6 ISO 15489 126 8.7 ISO 17799 126 8.8 Summary 127 8.9 Questions to ponder 127 9. Implementing IT: reviews of industry projects and applications 9.1 Introduction 129 9.2 Three major construction projects and the use of Electronic Document Management Systems (EDMS) 130 9.2.1 Project review 1: Scottish executive road building project, overall value 110 m 132 9.2.2 Project review 2: PFI hospital, location Scotland, overall value: 100 m 134 9.2.3 Project review 3: refurbishment project 136 9.2.4 Project reviews summary 138 9.3 Implementation of business and customer care tracking system: 9.4 Implementation of facilities management systems within a public sector building (Case 5) 144 9.5 Implementation of an EDMS for the control of project documentation (Case 6) 147 9.6 Implementation of a digital pen and paper snagging application: Taylor Woodrow (Case study material courtesy of Dr. Sarah Bowden, Arup and Paul Gooding, Bsria - Comit www.comitproject.org.uk) (Case 7) 151 9.7 Construction Information Technology Alliance (CITA): pilot project for an electronic purchasing system (Case 8) 155 9.8 Implementation of a New Membership Database: the Chartered Institute of Building (CIOB) (Case 9) 158 9.9 PH Europe Ltd: implementation of an asset tracking system using Radio Frequency Identification Devices (RFID) (Case 10) 161 9.10 Implementation of a performance management system: G2 business associates (Case 11) 164 9.11 Summary 167 10. IT implementation: the do's and don'ts and the lessons learnt 10.1 Plan, implement, control and adjust (The PICA cycle) 171 10.2 Plan 172 10.3 Implement 182 10.4 Control 184 10.5 Adjust 185 10.6 The lessons learnt 186 10.7 Final comments 188 References 189 Index 195
0415370523
624.0285 / SOM