Harvard business review on managing health care
Harvard business review on managing health care
- Boston Harvard Business School Press 2007
- vii,184p.
- Harvard business review paperback series .
CONTENTS Why Innovation inHealth Care Is So Hard 1 REGINA E. HERZLINGER Presenteeism : At Work-But Out of It 27 PAUL HEMP Change Through Persuasion 51 DAVID A. GARVIN AND MICHAEL A. ROBERTO Clueing In Customers 73 LEONARD L. BERRY AND NEELI BENDAPUDI Just-in-time Delivery Comes to Knowledge Management 89 THOMAS H. DAVENPORT AND JOHN GLASER Let's Put Consumers in Charge of Health Care 105 REGINA E. HERZLINGER Saving Money, Saving Lives 131 JON MELIONES Will Disruptive Innovations Cure Health Care ? 149 CLAYTON M. CHRISTENSEN, RICHARD BOHMER AND JOHN KENAGY About the Contributors 175 Index 177
1422121070
Health facilities--Business management Health services administration
Organizational change
362.1068
CONTENTS Why Innovation inHealth Care Is So Hard 1 REGINA E. HERZLINGER Presenteeism : At Work-But Out of It 27 PAUL HEMP Change Through Persuasion 51 DAVID A. GARVIN AND MICHAEL A. ROBERTO Clueing In Customers 73 LEONARD L. BERRY AND NEELI BENDAPUDI Just-in-time Delivery Comes to Knowledge Management 89 THOMAS H. DAVENPORT AND JOHN GLASER Let's Put Consumers in Charge of Health Care 105 REGINA E. HERZLINGER Saving Money, Saving Lives 131 JON MELIONES Will Disruptive Innovations Cure Health Care ? 149 CLAYTON M. CHRISTENSEN, RICHARD BOHMER AND JOHN KENAGY About the Contributors 175 Index 177
1422121070
Health facilities--Business management Health services administration
Organizational change
362.1068